"The store is fine, it's great actually. But the fitting rooms could be cleaned. Very dusty on the floors and they should have a dust mop run over them a couple times a day. Many people are allergic to dust and the fitting room is where people are shaking the clothing around and of course the dust will fall from the clothing. Please check the dust on the floors."

"glad to offer comment toward positive changes."

"The service at store 330 is great, all the associates are really friendly, and the store appearance is always neat. Meagan and Jessica are awesome, and really helpful."

"The assistance we received was the best I have ever encountered in a retail store. She was very friendly, professional and a true help to my wife who was trying to pick out some clothes. She went above and beyond. The whole staff was very friendly and kind. Great shopping experience."

"I enjoy shopping Palais Royal because I usually find something I didn't expect to purchase but did because it was on sale. I love a deal."

"In the past, this store has become cluttered. It had become a place I did not care to shop at anymore, so I went to another Palais Royale Store in our area. I was extremely pleased today to see how nice everything looked. I will resume shopping at this location. On another note, I would love to see a better selection of purses and wallets. There's just not much there to choose from."

"Bottom line is that i had a really memorable shopping experience today! with the store associates helpfullness and thoughtfullness i am charmed . Will definately shop here first for now on! PS. Question 43 and its sections does not apply to me , but i had to check one ;("

"The store was down to 2 associates. It was near lunch time and only 2 associates in the store. One girl told me to complain because there are people who want hours but hours have been cut so drastically. Competitors are moving into this area and this store will sink quickly when the other stores officially open."

"For questions 10, 11 and 12 about the store associates:Perlita, store associate, was very friendly and helpful.However, the low ratings came in due to her manager, whose name I believe is Uzma. She was very impatient and condescending to Perlita in front of the customers. I had a return and Uzma was getting impatient with Perlita when she wasn't moving fast enough. I also asked to see earrings afterwards and Uzma replied condescendingly by telling me to wait and then rushed Perlita over to help me, while micromanaging her the entire time. Perlita was very friendly and my heart went out to her. I can only imagine how unrewarding it is to work for a manager like Uzma. Uzma smiles alot but her demeanor is very unprofessional so it comes across as not genuine. I actually mentioned to her that she was being overbearing with Perlita and she ignored me."

"We were able to get in and out pretty quickly, however, the lines at checkout are either too long and go very slowly or I have to hunt someone down to help us checkout."

"I've always liked shopping at Palais Royal. I usually find something that I like at a good price and I like the selections they offer. It's one of my favorite stores."

"Fine except this survey is too long."

"my size is hard to find in clothes and shoes but good selection"

"Very good experience. There were lots of fashionable items to choose from for ladies at good prices, especially with my coupon and payback reward."

"Los cajeros no fueron amables La mayoría se notan enojados o aburridos, sobretodo los de mayor edad."