"Both Margie the cashier and Casey the Manager were awesome! They went that 'extra step' to make sure we got a good discount!"

"The Tomball location has always seemed cluttered to me. I live right by the Kuykendahl location that closed. That store always seemed better laid out and organized. The Tomball store definitely has more stock - but overwhelming at times too. Just my opinion :)"

"Very nice - the poor store clerks were having computer issues and some were getting frustrated but I completely understood and they did they best they could to give great service."

"Love the staff! Love the sale prices and coupons!!!"

"I appreciate the friendly smiles and assistance when trying to locate something, however, there are many racks that need to be cleaned up and reorganized. Other than that, the store is clean, great brands and good sales often. I am pleased with all of the new brands that have been introduced and it's nice having a store near home that carries your favorite items without having to travel to the mall!"

"Shoe Department was chaotic and sizes and styles for toddlers were limited but associates were sooooo friendly."

"Very well thought out. Very clean too."

"I see good improvements in the past two years. Not as cluttered as in the past. This store now offers less costly cosmetics & other beauty related products."

"I have shopped at this location for 35 years. for a while in the last few years, this location really declined in quality products, cleanliness, customer service. but to my delight, there is a new manager now, and in the last several months i have seen a dramatic change in store layout, quality of products, customer service; the manager himself is constantly greeting customers and making sure everyone is being checked out in a timely manner. the store has had a welcomed makeover and i will be stopping by more frequently now."

"I just started shopping at Palais Royal this past 6 months because I am new to a Texas. Very pleased with this store. There was a very unpleasant lady manager that is no longer there and now the store is just so friendly all the time. Janet checked me out and she is so nice. The culture has really improved at this location. Due to the great pricing I shop here first before going to my old faves."

"I had a great shopping experience ."

"Went in to purchase Estee Lauder products Sales Associate Zuleika was the most helpful and knowledge. I ended up purchasing more items because of her knowledge."

"It was a nice, friendly atmosphere."

"This store is really improving. I was greeted by 3 people. Everyone is so nice."

"Store was very clean and organized. Zuli was a true help with my purchase and very easy to work with. Thanks Zuli."