"had a truly wonderful time. got lots of quality things, and didn't break the bank. Had fun"
"associate was very helpful"
"Zuleika @ cosmetics was very friendly & helpful. She would be a very good reason for me to return to her store in Tomball."
"I worked with a sales associate named Janet today. I had a coupon for whatever your age is. The coupon I received via email said it was good until 8/7/2018. This would have been 56% off... I don’t like to be promised one thing and find out it’s BS. But my sales associate Janet was very patient and positive as my attitude was beginning to change due to long lines and BS coupon.Have a great day! SR"
"I shop at Palais Royal stores for items that are on sale or have coupons. I usually shop at least 2 different stores if I can’t find what I want at one store."
"Great experience, would like to see more in the more mature (older) women's selection - some of the selection was pretty dowdy."
"Zuleika was very rude and unhelpful I was very dissatisfied with my experience and her attitude that she did not want to help us."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"I love to go shopping at this store"
"Palais Royal has beautiful items, reasonably priced. I look forward to having a store built closer to my home!"
"As I mentioned above, the associates were very helpful and attentive."
"My complaint with this store today was concerning using coupons. There was a new associate checking me out and no one wanted to help her. I had a 40 percent off two items, plus the $10 Father's Day text. She did not scan my phone. I explained to the manager, he stated the two could not be used together. I still do not think she scanned the text bar code. I am a coupon user, very disappointed."
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"love the variety of items to shop for"
"Have always loved Palais Royal"
"They need to organize the clearance racks and make prices easy to see."
"It was very good and would recommend it to others."
A rep from Palais Royal, Tomball, TX, StageAM, has responded:
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”