Product & services pricing
4.01/5
Chance of future purchase:
4.22/5
Shipping & packaging:
4.38/5
Customer service:
4.01/5
Return/Replacement policy:
4.04/5


ResellerRatings
Verified
5/5

2025-03-14

Whirlpool Washer Part

"I found the part that I was looking for my top load washer. One of the best things about shopping with PartSelect was they provide a "How To Replace video with most of their parts, which came out to be a big help.
I definitely recommend shopping at PartSelect.com and will continue to do so for future parts replacements for my appliances.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2025-03-14
A rep from PartSelect.com, PartSelectAM, has responded:

“Thanks for your awesome review! We’re thrilled to hear that you’re happy with our service.”


ResellerRatings
Verified
5/5

2025-03-09

You came through again!!!

"I have and older blender. The drive mechanism had become worn. I found it in you online catalogue, the part number was there, and you carried the part. I clicked to order, entered payment information and address. You shipped it right to me. No hassles at all. Thank you "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2025-03-10
A rep from PartSelect.com, PartSelectAM, has responded:

“We appreciate your positive review and your continued support. Thank you so much!”


ResellerRatings
Verified
5/5

2025-02-20

Exact fit parts and great shipping

"We needed new racks for our G.E. Dishwasher. PartSelect had the best price, the parts were easy to find, and the shipping was fast and well-packaged. The new racks appear to be better quality than the original factory parts. We will definitely use this company again if the need arises."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2025-02-20
A rep from PartSelect.com, PartSelectAM, has responded:

“We’re so pleased you had a fantastic experience with us. Thanks for the glowing review!”


Verified
1/5

2025-02-20

Refunds

"Ordered the wrong part ,returned the part per company directions through Fedx and never received the credit for the transaction."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2025-02-20
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for the review. Refunds take about 7-10 business days once arrive back tot he warehouse and are approved for the return. We are available by phone or e-mail to answer any questions or concerns you might have. Please do not hesitate to contact us with the order number and tracking number for the returned package. We appreciate your taking the time to leave us the review.”


Verified
1/5

2025-02-20

Expensive and wrong part

"Ordered a replacement screw for a refrigerator door. The screw is tiny and crazy $ with part and shipping. I knew that, but the part was wrong and doesn't fit."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2025-02-20
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for the review. We are sorry to hear the part was incorrect. We will be happy to set up a return for you. Please provide a order number here or we are available by phone or e-mail to answer any questions or concerns you might have. Please do not hesitate to contact us. We hope to hear from you soon!”


Verified
5/5

2025-02-17

Simply The Best

"Fast service.
OEM parts.
Best Price.

What else can be said…
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2025-02-17
A rep from PartSelect.com, PartSelectAM, has responded:

“Thanks so much for your positive review! We’re grateful for your kind words and ongoing support.”


Verified
5/5

2025-02-16

Washing Machine water inlet valve

"I had a leaky washer that would constantly drip and fill the basket with an inch or two if water between uses. This part fit perfect and their install video was very easy to follow and took about 15 minutes to install. Shipping was very fast as well. No more water dripping! Would highly recommend! "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2025-02-17
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your fantastic review! We’re thrilled you had a great experience, and we hope to see you again soon.”


Verified
1/5

2025-02-14

Partselect.ca not reputable part dource

"I ordered a part for my washer using the model number. Their online system suggested the wrong part and it did not fit. They will not offer a full refund even though the mistake was on them. Do not trust the parts list on their site. Good chance you will get the incorrect part and out the cost of the purchase. Look elsewhere for a reputable parts supplier. Partsselect.ca. is not reputable. "


Rep reply posted 2025-02-15
A rep from PartSelect.com, PartSelectAM, has responded:

“We thank you for taking the time to leave your review. We do see that you had ordered the hose for the circulation pump and then did order the correct hose for the drain pump on your second order. We are glad we had the parts that you needed. Have a great day.”


Verified
3/5

2025-02-08

Money grab?

"I requested that I be put on a one year rotation. I am still getting the part every 5 months! "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2025-02-08
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a private message. ”


Verified
5/5

2025-02-07

2001 Maytag washer dryer - Thermos (dryer)

"Website was very helpful in determining what I needed to get the dryer working better. The schematics... We love schematics... I learned things. The parts were perfect. Part numbers and ratings match aftermarket products that aren't parts select OEM (at least in my case with the thermos. That was helpful for getting one that was out of stock but also for 2000percent cheaper.

Yay!
This set of repairs cost us ~111$usd
Compared to other plans of getting a new machine...
"

Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2025-02-08
A rep from PartSelect.com, PartSelectAM, has responded:

“We truly appreciate you taking the time to leave a review. Your feedback means the world to us!”


Verified
5/5

2025-02-07

Last place on earth

"Looked high and low for this part. Not even the manufacturer had information about the part.
It arrived quickly, was brand new and fit perfectly. Thanks.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2025-02-08
A rep from PartSelect.com, PartSelectAM, has responded:

“We're so grateful for your positive feedback. Thank you for being such a great customer!”


Verified
5/5

2025-02-07

Perfect Parts & Great costumer service

"I previously ordered new frig shelf from Amazon only to get the size shelf. This was my 2nd try & I got exactly what I needed and plus replaced the inner door rack I broke recently. They called me about a shipping issue to make sure it arrived. Well packaged & perfect fit.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2025-02-07
A rep from PartSelect.com, PartSelectAM, has responded:

“We’re so happy to hear you had such a positive experience! Thank you for taking the time to share it with us.”


Verified
5/5

2025-02-01

Excellent Service

"Easy to deal with. Part order was handled efficiently "

Pricing of products and services
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Product Returns/Refunds/Exchanges

Verified
5/5

2025-02-01

Orlando the amatuer repairman.

"My name is Orlando and this is the second time I've used you guys for appliance parts and you guys rock. I opened up my oven and didn't see anything wrong but looked up the symptoms with the website and you guys recommend the thermal fuse so I found it in my oven and sure enough was burnt. I replace it with metal wire and turn the oven off and on. It seem to work so ordered it and replaced it . It was the problem. Received my part swapped it out and my appliance is back in business. Thank you guys Highly recommend and greatly appreciated. Orlando O "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2025-02-01
A rep from PartSelect.com, PartSelectAM, has responded:

“We can't thank you enough for your amazing review! We're so glad we could meet your expectations.”


Verified
5/5

2025-01-30

Everything I needed

"Not only did they have the part I needed, they also had a video showing exactly what I needed to do to make the repair. Honestly, that extra information was the difference that made me choose to purchase from here rather than getting the part I needed cheaper elsewhere! I'm also very happy to know that they have all the parts related to my dryer in case I need them in the future (purchased by my parents back in the 80s and it's still going strong!)."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2025-01-30
A rep from PartSelect.com, PartSelectAM, has responded:

“Thanks for your kind review! We’re thrilled you had a great experience, and we look forward to serving you again.”