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Product & services pricing
4.43/5
Chance of future purchase:
4.33/5
Shipping & packaging:
4.45/5
Customer service:
3.83/5
Return/Replacement policy:
4.35/5

Verified
5/5

2024-08-24

Great to do business with!

"Excellent service and quick delivery!"

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Rep reply posted 2024-08-27
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


Verified
5/5

2024-08-23

Fast service

"Great service part was avail and fast shipping!!"

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Rep reply posted 2024-08-24
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


Verified
4/5

2024-08-13

Replacable part

"The part arrived in a timely manner. However, I’m wondering why the wheels and pins aren’t offered as a separate replacement. The entire part doesn’t fail-just the wheels and pins attaching them."

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Rep reply posted 2024-08-17
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are only able to offer parts as they are put together by the manufacturer, so if the manufacturer only has the parts offered separately, then that is the only we we are able to offer them. We can check for you in your case to see if the manufacturer does have listing for your model and have sent you a direct message for more information. ”


Verified
5/5

2024-08-11

Extremely fast service and exactly what I needed

"I was a little reluctant to order my dishwasher part online. But since PartSelect used original manufacturer parts, I did. I have ordered from them in the past and was satisfied. This time, the part was delibere sooooo quickly and it was just what I needed. I will order from them again."

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Rep reply posted 2024-08-17
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”


Verified
1/5

2024-08-09

SCAM, SCAM, SCAM

"NON EXISTENT customer services, I spent more than $100 and they send the WRONG PART, NEVER answered the phone or my SEVERAL emails. DONT BUY HERE"

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Rep reply posted 2024-08-10
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience with us. We have viewed your order and sent you a private message. We apologize for any inconvenience. ”


Verified
5/5

2024-08-05

Quick ship correct part

"Replaced dryer switch, video on their site made it easy. Quick ship of part. Recommend. "

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Rep reply posted 2024-08-06
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”


Verified
5/5

2024-08-05

Exactly as described and what we needed!

"Our washer was violently shaking to the point of moving around when running, so we decided to try replacing the suspension parts and that entirely solved the issue— it is like we got a new washer! I had made a mistake in the shipping address and called to get it sorted, that was one of the best customer service experiences I have ever had over the phone! They got my situation sorted so efficiently and pleasantly. Found the install video on the site to be detailed and led to a fast, painless DIY repair! Thank you PartSelect team! So glad I found and used your services!"

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Rep reply posted 2024-08-06
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and that you found our videos useful. We appreciate your taking the time to leave us feedback. ”


Verified
1/5

2024-08-01

Won’t stop asking for a review, can’t unsubscribe.

"I am not sure that going “give us a review! Give us a review!” In an endless series of emails with no “shut the heck up” link is going to end well.


In this case, it did not. Regardless of how the actual transaction went, the endless puppydogging for a review has irritated me to the point that I don’t want to use them again.


You want to know why people throw away repairable stuff and just buy new? This crap.
"

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Rep reply posted 2024-08-03
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message. ”


Verified
5/5

2024-07-27

Adjustable rack wheels broke

"Our 4 year old dishwasher broke and I was a little mad at first. But then I found the replacement parts and they’re BETTER than the original! It was easy to install and replace with the video that was with the part. Will use again if need be!!!!"

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Rep reply posted 2024-07-27
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and that you found our videos helpful. We appreciate your taking the time to leave us feedback. ”


Verified
5/5

2024-07-25

Good price, great installation video

"Diagnosed through the website that I needed a defrost thermostat for my garage freezer. Ordered the part and watched the step by step video/tutorial. Had no issues installing and putting back together. Freezer has been sub zero temp ever since"

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Rep reply posted 2024-07-25
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and that you found our videos useful. We appreciate your taking the time to leave us feedback. ”


Verified
5/5

2024-07-25

Very happy

"Everything went great the part for the package arrived quickly was able to get my machine repaired quickly. Great experience overall would use this company again for sure"


Rep reply posted 2024-07-25
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”


Verified
5/5

2024-07-24

I have used PartSelect is Topnotch!!!

"I have used PartSelect for an oven part and for a dishwasher part as well as for a microwave part. Truly they are topnotch. Their videos are helpful. Prices competitive. Quick delivery and great customer service."

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Rep reply posted 2024-07-25
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”


Verified
2/5

2024-07-18

Not the right part

"I was glad to find a replacement filter for an air conditioner that is no longer made, but was disappointed that the part is not an actual replacement. The original had a large flange that allows one to pull the filter out easily. The new art does not so whereas I could insert the filter, it’s unlikely that I will be able to remove it again for cleaning. "

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Rep reply posted 2024-07-18
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you an email in regards to the order. We hope to hear from you soon! ”


Verified
5/5

2024-07-11

Part Received as Requested

"I ordered a new shelf for the door of my refrigerator and it arrived as promised and fit as advertised. I will be using this company again!"

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Rep reply posted 2024-07-17
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback. ”


Verified
5/5

2024-06-29

Oven part

"Needed part that was broken during installation of new oven. Found it quickly on the website. Purchasing went smooth and quick. It was shipped right away and received it in a timely manner. Oven is now installed and helping to feed our family of 8. Thank You PartSelect."

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Rep reply posted 2024-07-17
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”