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Product & services pricing
4.43/5
Chance of future purchase:
4.33/5
Shipping & packaging:
4.45/5
Customer service:
3.83/5
Return/Replacement policy:
4.35/5

Verified
5/5

2024-06-28

Perfect replacement

"Replacement glass shelf for my fridge came well packaged and arrived within a few days after my order. Thank you!"

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Rep reply posted 2024-07-17
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you with your repair and appreciate your taking the time to leave us feedback. ”


Verified
5/5

2024-06-28

Dryer parts

"The parts work great, I love that they have a trouble shooting section on the website, and how to videos. Super fast shipping too."

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Rep reply posted 2024-07-17
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and that you found our videos useful. We appreciate your taking the time to leave us feedback. ”


Verified
5/5

2024-06-27

Good service

"They had very timely shipping and I liked that they sent videos on how to install."

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Rep reply posted 2024-07-17
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and that you found our videos useful. We appreciate your taking the time to leave us feedback. ”


Verified
5/5

2024-06-22

washer water intake valve replacement

"Washing machine had a drip drip drip that was slowly filling a bucket placed inside. Online repair videos looked pretty doable, who wants to hire or can even find a plumber? The part was delivered in a few days, and not a cheap knockoff either. Easy to install and I was back in business. Highly recommend PartSelect!"

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Rep reply posted 2024-06-25
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we appreciate your feedback.”


Verified
5/5

2024-06-21

KitchenAid Ice Maker

"They had the exact part that I needed and a competitive price. The item was delivered right on time and in perfect condition. Solved my needs"

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Rep reply posted 2024-06-25
A rep from PartSelect.com, PartSelectAM, has responded:


Thank you for your review! That's great to hear and we appreciate your business.


Verified
5/5

2024-06-20

Great Full Experience - End to End

"Found the part I needed base on great video and advice on the website. I am so happy to discover your company and I look forward to a LONG relationship. Delivery, support, all was great. Thanks!"

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Rep reply posted 2024-06-25
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”


Verified
5/5

2024-06-19

Fast and accurate parts!

"I ordered parts to repair my Frigidaire refrigerator on Sunday evening. Their parts schematics made parts selection quick and easy. Got the correct parts on Wednesday. After watching a short instructional video they provided, I had the parts installed in five minutes. Great in stock parts available. Exactly what I ordered. I will definitely use this site again. Thanks PartSelect.com"

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Rep reply posted 2024-06-25
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and that you found our videos useful. We appreciate your taking the time to leave us feedback. ”


Verified
1/5

2024-06-19

Never Received Order and Couldn't Get Ahold of Anyone

"Our dryer broke and needed several new parts that we were able to find on part select. The website was extremely helpful for finding the right parts and had videos for how to install them. The issue came from our order being sent to the wrong location. We received an email of the package in front of an apartment that wasn't ours and when we reached out through phone we could never get a hold of a real person. We eventually sent several emails to their customer service asking if they could do anything about the issue and they never responded to any of the emails. We even reached out to the postal service that delivered the package and were told we weren't authorized to make a complaint since technically the order was made by PartSelect. It was a very frustrating experience, and it was disappointing how they handled the whole thing. The company has a great website, but customer service is just non-existent. "

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Rep reply posted 2024-06-25
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message. ”


Verified
1/5

2024-06-18

Flexible assembly for LG fridge arrived broken

"Fresh Right out of the box I could tell the flex assembly was broken.
No damage to box. No broken off part inside box. Just shipped as is.
Who checks in or selects this item with total lack of quality control.
Now I’m waiting for instructions about return and reorder. Meanwhile LG fridge is not working well because of this. Very Frustrating
"

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Rep reply posted 2024-06-19
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message. ”


Verified
5/5

2024-06-16

5 stars

"my oven needed a new igniter, home depot had the part but it was out of stock i waited for 3 months only to get told it would be another3 months, I cancelled that order and found the right part easily on your site it was here in 3 days and was 50 dollars cheaper. way to go, you are my new go to for parts
.
"

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Rep reply posted 2024-06-17
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”


Verified
5/5

2024-06-16

Parts and video

"My washer broke down. Saw your video on what was wrong. Bought the parts which got here super fast. Watched the video on how to replace. Success! Works fine again. I do highly recommend this company! Thanks guys. "

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Rep reply posted 2024-06-17
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and that you found our videos useful. We appreciate your taking the time to leave us feedback. ”


Verified
5/5

2024-06-13

Amazing experience!

"After reading the review on the website by another Cheryl it sounded like exactly what was happening with our oven so I purchased the parts recommended. I bought the parts separately just so to experiment maybe it was just one part needed, the third part purchased did the trick for our oven, which was getting way too hot, had an error message and the only way to clear the error message was to flip the breaker, the part purchased was the safety thermostat. The instructional videos were very easy to follow. Our oven works and I'm super happy! The delivery of the parts after ordered was also very fast. "

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Rep reply posted 2024-06-13
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


Verified
5/5

2024-05-31

Helpful

"Had a washer stop working. Partselect.com offered a recommendation of the likelihood of what the problem was and it was correct. Price was fair and shipping was quick. I will return with any future needs."

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Rep reply posted 2024-06-10
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”


Verified
5/5

2024-05-28

Great option to keep your appliances looking their best!

"I was able to find my part easily and the shipment arrived quickly. The pictures of each part really helped me to figure out what I needed. I was able to transfer working pieces from the broken item onto the replacement drawer seamlessly. I would definitely recommend this company!"

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Rep reply posted 2024-06-10
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback. ”


Verified
5/5

2024-05-12

Quick & Easy

"Needed a fridge door shelf, found it easily thanks to the multiple images on the website. Ordered and received within 3 days. "

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Rep reply posted 2024-06-10
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We appreciate your taking the time to leave us feedback.”