ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.38/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.41/5
Customer service:
3.91/5
Return/Replacement policy:
4.38/5

Verified
3/5

2022-06-20

Easy Ordering, don't like high cost of delivery fees

"I ordered parts for a Frigidaire refrigerator. Website had good exploded drawings of the parts and clear descriptions so I knew what I needed.
I do think the delivery fees should be based more on the size/weight of the order. The delivery fee for two small parts was pretty high.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-20

Pressure Washer Pump

"Parts was spot on and the price was excellent! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-19

Awesome Delivery time

"So fast My wife and are very pleased thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2022-06-19

Correct part delivered in a timely fashion

"The part was easy to find and the site was easy to use. The price was a little steep but better than a new refrigerator. Probably not part select's fault however."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2022-06-19

"I ordered dryer parts Saturday, paid extra to get them early, and still have not received them seven days later. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-18

Fast delivery

"Wouldn't hesitate to order again. Fast delivery and the parts was the right ones "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-18

Weed whacker

"Aftermarket part saved me $150 :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-16

This was a very quick and easy way to get the dishwasher in great working order!

"We are both in our 80's, This was the most professional shopping experience that we have had for years This was all done on line! From the day it was submitted to the day it was received was four days which was on Sunday .
All questions were directed to information needed. We were informed at all times when package changed locations.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-16

Quick & Efficient!

"I have a clothes dryer that stopped working. After checking it, found out that I needed to order the ignitor. At the same time, I had another dryer that was not working because it needed Drum Bearing Slide. Ordered both parts at the same time, glad
they were both available. It was easy to put in the order on line and in just a few days
the items were delivered! Thank you!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-15

Forklift gone wild

"The bottom oven shelf and box were ripped in half from a reckless operator. The customer service at Whirlpool oven parts
was very pleasant, and quickly credited and reordered a new one. Eva Frendo is wonderful. We are holding the damaged
shelf for further instructions.
"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2022-06-15

Range Parts

"Ordering the parts and shipment was easy and Great.
The delivery by FedEx was below standard we paid for 3 day shipping FedEx said they couldn't find the address they had been to on past deliveries, next day excuse was no one was home, but they were.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-15

Refrigerator freezer bulb arrived for lower drawer refrigerator freezer.

"Received the light bulb in good condition. I have not used bulb yet. My son was going to change the bulb but when he opened the drawer the light came on. So for now have bulb if what is in there does burn out.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-15

Refrigerator filter

"I found exactly what I needed and ordered it for home delivery. No hassle and did not have to go out shopping trying to find it "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-13

"Parts fit exactly as they were suppose to, installation was very easy with supplied vidio"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-13

part missing

"found the part I needed and received it in just a few days. Even the manufacturer
couldn't find what I was looking for.
"