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Product & services pricing
3.69/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.60/5
Customer service:
3.34/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2024-06-21

Great customer service.

"Thank you Kevin. You were great."

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Verified
5/5

2024-06-21

Leading the way in satisfaction

"One of the better online businesses to shop for your automobile"

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Verified
5/5

2024-06-21

Lexus caliber

"Great experience, the caliber was at great price at this moment no problem "


Verified
5/5

2024-06-21

Ground cable for 93 F250 7.5l

"Good materials and arrived quickly.
thanks
"

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Verified
3/5

2024-06-21

Bad Experience

"I know it was not your fault, but I paid almost $10 on shipping and I sell on ebay and I can ship 8 ounce package for less than $10 with UPS or Fedex and I am sure you have an account with either of these instead of USPS. It took over 14 days for 1st package to arrive and over a week on the other, which Atlanta USPS was the fault but still, you need to offer different shipping options if you are going to charge $10 for shipping "

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Verified
5/5

2024-06-21

Great price fast delivery

"Ordered a window regulator and it was the exact fit and a great price."

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Verified
4/5

2024-06-21

Parts

"I ordered parts...they came."

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Verified
4/5

2024-06-21

I ordered the wrong part. Had to return it. Shipping was slow.

"I had to turn the part, I ordered the wrong one."

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Verified
5/5

2024-06-21

Very good service

"I ordered the part, it was delivered in a timely manner. Thank you for your proptness"

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Verified
1/5

2024-06-21

Ignored, unless I'm spending money on something.

"I ordered a rear window power regulator. I made an error and ordered the one without a motor, My fault !

I then started proceedings to return the part, and to order the correct part. After days of being passed from one to another "Product Specialist", I was allowed to return the new in the box part, but only given four days to do so. Regular mail would not have gotten the part back to the warehouse in time, since they gave me the 4 days over a weekend time period. I paid the extra shipping to get the part to them in time.

I have heard nothing from PartsGeek, as to whether they ever received the part, and have heard nothing at all concerning a refund.

I have been a customer of PartsGeek for many years, and have spend hundreds of $$$ with them. This is the first time I've tried to return a part. If this is how they treat loyal long term customers then I'm done.

I will never spend another dime with them, and I will make it my mission to share this story with everyone I possibly can. Starting with my Facebook page.
"

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Verified
5/5

2024-06-21

Perfect

"Exactly what I needed , perfect fit "


Verified
5/5

2024-06-21

"Item received on time like promised"

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Verified
5/5

2024-06-21

Great experience

"Bumper arrived quickly and in perfect condition. Was an easy bolt on no issues."

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Verified
4/5

2024-06-21

2011 Crown Victoria

"Parts were shipped right away and received in excellent condition. I have not installed the parts yet, so I cannot rate their performance."


Verified
5/5

2024-06-21

2013 Buick Verano fuel pump

"Great price, came in real quick. I was back on the road right away. I'm so glad I found you all. I'm gonna be coming back a lot, lol. I've been referring you also, the prices are so good. I honestly don't need part stores. I need Audi parts, you all are it thank you "

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