ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.70/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.60/5
Customer service:
3.34/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
2/5

2024-06-20

Not Delivered Yet

"At the time of this writing it has been 15 days since I received my order confirmation and I still have not received my item. When I check the UPS link for a status report, it simply states that it is "on the way". Not estimated arrival date has been posted or emailed to me. This is an excessive amount of time for an item coming from Lenexa, KS to Tallahassee, FL. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-06-20

Got my address wrong

"99% sure I put my address in right, their selected carrier had the wrong address, but I couldn’t check because partsgeek has no support team to speak of that I could find, and fedex just decided to return my package to them instead. I couldn’t even check if I ordered to the right address because partsgeek foesnt include that info in my order summary! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-06-20

Air Flap Actuator

"Fast shipping. Perfect fit."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-06-20

Damaged

"Fuel tank was poorly packaged. Tank was bent by carrier. Tried to get a replacement but company made it too difficult to return. Tried to unbend it. Hope it doesn't leak! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-20

Rear brake caliper

"Fast shipping packaged very well part fit properly and works well"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-20

Always perfect

"Always pleasure love then"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-20

1996 Jeep Cherokee ignition and lock

"The replacement parts worked great. I would buy again if needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-20

Jeep parts

"Part was correct and good price, very happy with Parts Geek"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-19

Window Regulator

"Delivered quickly and fit like the original one did works great I couldn’t find out how long the warranty is though."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-19

Great price and perfect fit!

"Great price and perfect fit!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-06-19

Disappointing!

"I placed an order for a set of 6 ignition coils. The order I received arrived 2 days late and the packaging was damaged. When I opened it one of the six ignition coils was missing. I called to see how to remedy the issue, the representative offered 2 options, to return the incomplete set and be shipped a new set once the initial order was received or to pay for another ignition coil. Since the parts were part of a necessary repair I elected to pay for the additional part. Unfortunately, I am still waiting for this part. It is 2 days past the arrival date and I have no current ETA for delivery. Very disappointing."


Verified
1/5

2024-06-19

WRONG PARTS CATALOGUE

"SENT PARTS, THE WEBSITE SAID THE HEAD SET FIT 2019 TACOMA 3.5. DOES NOT WORK. CALLED AND WAS TOLD SINCE I OPENED THE PACKAGE. {HOW ELSE WOULD WE KNOW}. SO I AM STUCK WITH 300 IN WRONG GASKETS."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-06-19

I got the wrong part

"Ordered a fender and received wrong one"


Verified
5/5

2024-06-19

Auto parts

"Easy and speedy .good selection ,decent prices ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-06-19

Wrong Part.

"Confusing dealing with parts personnel.
Wrong part arrived and costly to send back.
Still no sign of reimbursement.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases