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Product & services pricing
3.70/5
Chance of future purchase:
3.62/5
Shipping & packaging:
3.59/5
Customer service:
3.35/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2024-06-17

Quick and painless.

"Needed a mirror cover for a 21 year old BMW. Had the part, shipped it in great packaging. Arrived quickly."

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Verified
1/5

2024-06-17

Send wrong order

"I put in an order for my car brake pads front and back. I was excited when I came home and saw that my pieces was home guess what they were the wrong stuff had to return them back and on top of all this I had to paid to have them shipped back. a lot of this $$$$. I really hope that I will get reimburse for this.

Kindly
Ruth R
"

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Verified
5/5

2024-06-17

Good part

"They sent the right part and was delivered in a reasonable time."

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Verified
5/5

2024-06-17

Outta of the Park!

"Your parts came in quickly; in reasonably, good shape, and at a very affordable price! "

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Verified
5/5

2024-06-17

The Geek is good!

"The alternator arrived quickly and is working well."

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Verified
1/5

2024-06-17

Not clear description and cumbersome return

"The site didn't clearly state the mirror I bought was manually operated. When I received the product I saw it had a dummy plug with no connections to operate the mirror. When I tried to return it for a mechanically operated mirror the return process make it seem like I would never get my money back for a myriad number of reasons. Free returns seems standard but not with Parts Geek and after paying to send the package back, the communications from Park Geek makes it seem like I'm am not going to get my refund. They received the product and I'm still waiting to hear back from them if I will get my money back.

I ended up buying a replacement from eBay, and it fits great. Parts geek make you seem like a criminal from the onset!
"

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Verified
3/5

2024-06-17

Confused

"Was sent the wrong parts."

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Verified
5/5

2024-06-17

Perfect fit...

"The replacement knobs fit perfectly. "

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Verified
5/5

2024-06-17

Great to work with!

"Fast, and easy. I told the specialist what I needed and I received an email with a buy it now button. All sites should work this way! "

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Verified
5/5

2024-06-17

Great

"Great thankyou Great thankyou "

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Verified
5/5

2024-06-17

Good place

"I got exactly what I ordered, and it was on time. Couldn't be happier with the service. "


Verified
1/5

2024-06-17

"Ordered cabin air filter, got engine air filter. Delivery time was good."


Verified
1/5

2024-06-17

Optima struts

"Wrong part won’t let me return"


Verified
1/5

2024-06-17

Worst experience, will not use them again

"I ordered fuel injectors and received tire pressure monitor sensors. After several days of jumping through hoops to get parts geek to send me a RA with shipping label, they say they will refund everything except shipping. So I had to pay to receive a part I never ordered. Parts geeks should return the entire amount it cost me. "

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Verified
1/5

2024-06-17

Worst customer service experience I've ever had.

"Part was not delivered by USPS by reason of incomplete address, despite correct address given to Parts Geek. Was told I had to reorder a more expensive part and pay for express shipping if I wanted the part soon. Since I had no money I have had to wait even longer for the refund to arrive. I've now been without my car for weeks because of this. I will not be using this site again. Absolutely terrible."

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