ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.70/5
Chance of future purchase:
3.62/5
Shipping & packaging:
3.59/5
Customer service:
3.35/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
1/5

2024-06-17

Worst experience, will not use them again

"I ordered fuel injectors and received tire pressure monitor sensors. After several days of jumping through hoops to get parts geek to send me a RA with shipping label, they say they will refund everything except shipping. So I had to pay to receive a part I never ordered. Parts geeks should return the entire amount it cost me. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-06-17

Worst customer service experience I've ever had.

"Part was not delivered by USPS by reason of incomplete address, despite correct address given to Parts Geek. Was told I had to reorder a more expensive part and pay for express shipping if I wanted the part soon. Since I had no money I have had to wait even longer for the refund to arrive. I've now been without my car for weeks because of this. I will not be using this site again. Absolutely terrible."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-17

Is was the product I need,thank

"Was wandeeful for the pruct ,was the corret side,thank. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
4/5

2024-06-17

2013 Chrysler thermostat housing

"I had to modify the l
Part so that it fit correctly
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-17

Just as advertised + Quick Delivery

"I ordered a full suspension kit (stock) for my 2011 Chevy. The price was fair and delivery was quicker than expected. Thank You"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-06-17

Aluminum intake

"Exactly what I wanted quick delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-17

Midwest

"Arrived early in good shape"


Verified
5/5

2024-06-16

A.....

"Correct part/ good price/ fast shipping "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-16

Vehicle parts

"I always order from parts geek, no problems at all, and I've never waited more than 4 days for my parts to come in, I would recommend parts geek to anyone"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-16

Part arrived on time and no issues.

" No problems with my order."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-16

Service was Great

"Got my parts just fine and had a great experience "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-06-16

Wrong part

"Did not fit my truck, gave the right information. Can’t return it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-16

The best

"Thank you for your fast service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-16

Great

"Bet prices and decent shipping speed "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-16

My first time

"It was my first time using the company. I was very impressed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process