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Product & services pricing
3.69/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.59/5
Customer service:
3.34/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
1/5

2024-06-01

Lesson Learned!

"Where do I start! I have ordered parts from many companies for many years and this was my first and last experience with parts geek. I thought I needed a part and placed an order 5 minutes later I found the part I needed in the shop. Absolutely my mistake but I called to cancel order and they said they do not cancel orders for any reason and I had to wait until the part was shipped and then pay out of pocket to ship the part back, and you must provide a tracking number or they will not issue a refund. I was talking to someone after my experience and they said that they order a kit and was missing parts and they would not replace the missing parts unless he shipped complete kit back at his own expense. They company is set up solely to protect themselves. Mistakes happen by all of us but if Parts Geek makes a mistake with missing parts you have to pay for their mistake and thats a double standard. I only lost $35 bucks but its not about the money its about good customer service. "

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Verified
5/5

2024-06-01

All parts arrived . The Replacement coils look good. The spark plug wires look good. Scared of using their spark plugs. Bought NGKs

"Have been using Parts Geek for over 10 years. They never let me down."

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Verified
1/5

2024-06-01

Wrong part sent

"Received two side mirrors for my 2013 Toyota Tundra that have the wrong connector. Parts Geek is indicating that I ordered the wrong part. I used Parts geek guide to order the parts. Hard to return the parts as Parts Geek is indicating that it is my fault the part is wrong so now I have to pay to have the parts returned at my cost. Not only are they indicating I order the wrong part they are also saying I may not receive a full refund.
I have already spent the time to remove the old mirrors for replacement but now I had to reinstall the old mirrors because of the wrong connectors that Parts Geek sent on the replacement mirrors. Not Happy at all.
"

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Verified
1/5

2024-06-01

MY PART HAS NOT ARRIVED

"MY PART HAS STILL NOT ARRIVED"


Verified
5/5

2024-06-01

Fast shipping correct parts.

"Fast shipping correct parts."


Verified
5/5

2024-06-01

customer service

"I experienced great customer service and my parts arrived In a timely manner. I will recommend parts Geek to my friends and family and to others "

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Verified
4/5

2024-06-01

Wow!

"Parts easy ordering, arrived on time, and so far so good"

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Verified
5/5

2024-06-01

Transmission Cooler lines

"Great quality fast shipping arrived within 2 days of order "

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Verified
5/5

2024-06-01

Ed

"Excellent service
Very satisfied
"

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Verified
5/5

2024-06-01

Outstanding

"Parts were shipped and delivered exactly like we were told"

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Verified
5/5

2024-05-31

Love you guys!!

"Ordered what I wanted....got what I ordered. "


Verified
5/5

2024-05-31

Review

"The part came right away, was just what I ordered, and after a couple u-tube vids, all went together very nicely: and the vehicle started! "

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Verified
5/5

2024-05-31

Brake rotors

"Excellent service and great price from Detroit Axle will use over Amazon!"

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Verified
5/5

2024-05-31

Subaru Hatchback Lift Struts

"Arrived and installed in 10 minutes "

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Verified
4/5

2024-05-31

I received my product on time

"I received my product on time, with no issues, thank you Parts Geek!"

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