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Product & services pricing
3.69/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.59/5
Customer service:
3.34/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
1/5

2024-05-31

Website does not update

"Sold me a part from the website, a week later after I was expecting it to show up they sent a message reporting they did not have it in stock and my order was cancelled."


Verified
3/5

2024-05-31

ROTORS fit. Brake pads were wrong.

"ROTORS fit. Brake pads were wrong."

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Verified
1/5

2024-05-30

Fuel pump not usable

"The fittings for the intake of the fuel pump do not fit. Makes it unusable. Thank you, Chinese "engineers""


Verified
5/5

2024-05-30

Awesome

"Catalog is easy to find and pick an item"

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Verified
5/5

2024-05-30

Great way to get the parts you need

"Been using them for years and always satisfied with the easy to get the parts I need. "

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Verified
5/5

2024-05-30

Great website

"I order parts from them very fast and helpful"

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Verified
5/5

2024-05-30

Trunk lifters

"The web site was easy to get around. Found the part quickly. The whole process took minutes. Delivery was as promised. Will definitely keep PartsGeek in mind for future needs. "

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Verified
5/5

2024-05-30

All parts were received on time at a fair price.

"All parts were at fair price and received on time as all emails indicated after placing my orders.
"


Verified
3/5

2024-05-30

Good prices but…

"Concert that the prices are good, but I think they could improve with the delivery time. At least I, I have more than 10 days and I think it would have been better to pay a little more and buy it in AutoZone than to have waited so long."

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Verified
1/5

2024-05-30

Part lost

"I placed an order and six days later all the tracking information said was USPS label created. I contacted Parts Geek and they told me it was out of their control and I just needed to wait for an update from USPS. I waited a few days and the tracking still said the same thing. I tried to cancel the order and Parts Geek said they couldn't cancel the order. I would have to wait for the part to arrive and then return it. Now 15 days later the tracking is still showing the same think and Parts Geek says I have to wait 20 days before they can cancel the order.
"

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Verified
5/5

2024-05-30

Fast shipping

"Fast shipping and high quality part"

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Verified
4/5

2024-05-30

Easy return experience

"The description of the ordered parts was inaccurate. Parts Geeks owned the misdisciption and provided a fair return. Additionally, made offer to find correct parts. "

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Verified
1/5

2024-05-30

Terrible customer service

"They sent me the wrong item, and it took them a long time to get back, and an absolutely horrible customer service, I was out on hold randomly and it’s a pain trying to get my money back."

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Verified
5/5

2024-05-30

Worth it

"Good price. Good products. "

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Verified
2/5

2024-05-30

Long wait

"Took way too long for item to arrive "

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