ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.70/5
Chance of future purchase:
3.62/5
Shipping & packaging:
3.60/5
Customer service:
3.35/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
3/5

2024-05-22

OE mirror for Toyota T100

"Buying was excellent however the product not so good, fit like the original however while driving the mirror shakes! Is flimsy not sturdy."

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
4/5

2024-05-21

Happy happy

"I needed something so I went shopping parts geeks popped up with Exactly what I was looking for so I pushed a few buttons and got what I needed.."


Verified
5/5

2024-05-21

Missing Item

"They tried to help me with my item that was lost at USPS. They ended up refunding all my money. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-05-21

Review number 2

"This time around was a very good, or should I say spot-on the parts I need to fix my wife's little red toy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-21

PartsGeeks for the win

"Parts were affordable, package came on time. The repair went smoothly. Thanks PartsGeeks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-05-21

Best service

"Works perfect and delivered on a very timely fashion!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-21

Great job

"As described and on time delivery!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-05-21

Can you really trust Parts Geek

"Ordered 2013 Expedition Hood Struts @ $22+tax. Received Chevy 86-97 pickup hood struts. Checked my order and ir shows 2013 Expedition. Went to Parts Geek website for return policy & what a frustrating pain. 1st 30 day return only 2nd needed is a return # i must apply for & may take 5-7 days 3rd answer questions and provide required numbers 4th take picture and submit (how do i do that?) & without picture submitted Parts Geek will not except return or exchange part. when all this is submitted they will approve or DISapprove and notify me. If approved then " I MUST PAY FOR RETURN SHIPPING" WHETHER IT IS THEIR FAULT OR MY FAULT.
NOTE; RETURN SHIPPING IS MORE THAN COST OF STRUTS. OTHER PARTS HOUSES'S
HAVE EXACT SAME EXPEDITION STRUTS FOR A LESSER PRICE. PGs website specifies i pay return whether their fault or mine but who reads the return policy prior to purchase from a company in business since 2006. YOU'D BETTER. As a retired commercial pilot, former Army NCO and retired Army Officer, USAA member, VHPA member, CHPA member, life long Hot Rodder and member of four associations and few more associations I will forward this info.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-05-13

A big disappointment

"Update 05/21/2024.
They sent me the first wrong item on April 19, 2024. I still don't have money back.

I received a wrong item twice. Have to package them and return them back. I didn't get either an apology or a discount for the next purchase.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-05-21

Brake booster

"I thought a brake booster for a 70 C10 brake light connector that came with it does not fit on the proportional valve "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-05-21

Miscommunication

"There was a fair amount of Miscommunication among yall and myself and more problems than solutions. The refund process was even tedious until I was finally in contact with a representative that didn’t make it seem that it was my fault for the error and worked with me to finally come to a solution and expedite the return. Though I am still waiting for my refund. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-05-21

Yes thank you

"It was great and excellent "


Verified
5/5

2024-05-21

Got it quick

"Got my parts in very quickly"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-05-21

BAD.. SPENT EXTRA MONEY ON 2 DAY DELIVERY.. A WEEK AGO STILL DONT HAVE PARTS.

"STILL WAITING ON PARTS..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-21

Good fit

"Mirror fit perfectly, thanks"

Detailed Review Benchmark + -
Pricing of products and services