ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.69/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.59/5
Customer service:
3.34/5
Return/Replacement policy:
3.33/5
Featured Review


Verified
5/5

2024-04-08

Great

"Great experience thanks for your service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-08

2017 bmw x5

"we were in a bind with this car could not get it done fast enough you helped grate service thank you so very much you saved us a customer"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-08

Fast shipping

"Fast shipping great customer services would definitely order here again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-04-08

Order didn’t arrive

"I have been ordering from partsgeek for years and this is the first negative experience I have had. It was supposed to be delivered Friday and it’s still in transit."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-08

Fast service

"I have had to buy a number of parts to narrow down a problem with my ignition. The Ignition coil I ordered showed up very fast and was a good price. I was pleasantly surprised when I did not have to pay a boatload of dough for shipping. I believe it was free."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-08

Exactly what was promised

"Easy to order and shipped quick. New headlights make it look brand new. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-08

Great experience

"Site was easy to locate what I needed and place my order. Shipping was prompt and in line with what was promised. Part was easy for me to install. Thank you. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-04-08

Ordered two days later Sold!

"After ordering the part for my vehicle I was informed by email that the part was sold out.Very disappointing after I was expected it.It should have been informed to me before I placed the order and money was taken out my account.My first tome ordering and I had to go threw this.Not a Good Look!!!!"


Verified
5/5

2024-04-08

Greta service!

"Great service things where delivered as promised and on time! "


Verified
5/5

2024-04-08

Awesome

"On time and great quality"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-08

Fast, easy install, and excellent service

"My parts fit well and were super easy to install"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-04-08

Great part however

"Came with a damaged box with several punctured holes resulting in the lost ball joint bolts, thus making me have to wait on service and call the dealership cause no one sells the bolt separately "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-08

Good

"Great place to order parts "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-04-08

Horrible customer service

"I ordered my part on March 22,2024. I called on the March 24th, because I had not received a tracking number yet. I was told to call back the next day. When I called back the next day, I was rudely told that I had to wait and you all deal with 27 warehouses. I ordered the part from carparts.com that day and received it that Saturday the 30th. I was told I could not get my refund from you all until the part you all sent was returned although clearly it had not been sent out yet. I received your part on Wednesday 4/3/24. I sent it back Saturday 4/6/24 and based on tracking it looks like you all will receive it today. I will definitely be ordering from Carparts.com going forward. Not because of the timing but because the service should have been better."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-08

Perfect fit, no issues, sensors for 2014 BMW 335i

"I bought a set of parking sensors, which I was skeptical at first because they are priced so much below what others are charging just for a single one. But they snapped in and work perfectly"