ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.69/5
Chance of future purchase:
3.60/5
Shipping & packaging:
3.59/5
Customer service:
3.34/5
Return/Replacement policy:
3.33/5
Featured Review


Verified
2/5

2024-04-03

Ordered my part it’s been almost 2 weeks and now I was told it might be even three weeks. I live in Georgia and the park came from Arizona.

"Ordered my part it’s been almost 2 weeks and now I was told it might be even three weeks. I live in Georgia and the park came from Arizona. Absolutely ridiculous. Shipping time I went on Amazon. The part was five dollars more than parts geek and I’m getting it one day later."

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-03

Front bumper for TJ

"Was delivered fast and in good condition! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-04-02

Shocking

"I ordered a window regulator assembly and received 2 shock absorbers. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-02

Perfect

"The struts I ordered fit my vehicle perfectly. I am impressed with Parts Geek and will definitely use them again when I need something."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-04-02

Great parts

"All parts matched to own but it was just missing 1 piece to align both parts together. Threads were different to oem so it was hard to put on. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-02

"Very good very fast shipping "


Verified
1/5

2024-04-02

They blame warehouse for continual delays

"After two weeks and no shipping status from warehouse I purchased same parts for less with 2 day delivery. Those parts are now installed and the original Partsgeek order has still not shipped. The process won't allow you to cancel an order so I must wait for the shipment to arrive and then RMA it. Advice: Shop elsewhere."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-02

Good parts at a good price.

"Just what I needed to fix my car."


Verified
5/5

2024-04-02

It was as great

"Great experience it was on time"


Verified
1/5

2024-04-02

Order never came !!!

"Order did not show up. Not sure what happened "

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
5/5

2024-04-02

Headlights

"On time and packaging to protect "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-02

Order Status

"Excellent delivery time for my order. I will continue to order from PartsGeek. Thanks.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-02

Great price and delivery

"I will be back, Thanks great deal"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-04-02

Wrong item received.

"Wrong item record. The connectors would not work on my truck. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
1/5

2024-04-02

Wrong headlights

"We ordered headlights and they sent the wrong ones to us "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges