ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.68/5
Chance of future purchase:
3.60/5
Shipping & packaging:
3.59/5
Customer service:
3.34/5
Return/Replacement policy:
3.33/5
Featured Review


Verified
5/5

2024-03-31

Great

"Great came in on time good

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-03-31

Missing products

"I ordered the disc brake rotors with brake fluid and brake cleaner. But they didn't send the brake cleaner or the brake fluid . Offered $10.00 dollar refund instead."


Verified
5/5

2024-03-31

Positive experience

"This was my first time ordering and was extremely satisfied with the ease of ordering, the delivery time and the quality of the part."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-03-31

On time delivery, fast and efficient

"Satisfied as a first time buyer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-31

I had a great experience

"For my 2014 Lexus I ordered spark plugs and coil packs which arrived quickly and works spray very high-quality replacement for my 2007 Volkswagen GTI. I ordered a new turbo after buying a turbo from another company who sold me the wrong one parts provided excellent customer support and got me the right servo 3 to 5 business very happy and continue to shop with parts geek"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-31

Brakes

"Perfect fit, quiet again, thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-03-31

Never received the entire part

"I ordered a speed sensor and harness. I received the sensor, and it has been two weeks and I still have not received the harness. I have emailed and called. They are usually really good. Not sure what is happening. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-03-31

Spark plug wires for 2004 1500 ram 5.7 Hemi

"Received items in timely manner. Parts fit just like original items. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-03-31

Part would not work

"The shop qas not able to get the part to connect. Turns out it was not the correct part."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-03-31

Great Service, fast Shipping.

"Great Service, fast Shipping, quality so far so good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-31

Outstanding Parts Service

"All parts ordered from Parts Geek worked great! Thank you!"


Verified
1/5

2024-03-31

Shipping problems

"Still waiting on shipment that was suppose to be here last week USPS says still in transit. Parts geek won't fix problem I have only one vehicle and a single parent"


Verified
5/5

2024-03-30

Happy Happy Happy

"Item was exactly right. Very fast shipping. Very happy happy happy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-03-30

Super slow shipping!

"Used FedEx smart post that took over a week and a half to arrive! We needed that part sooner!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-03-30

Used 2x in a month!

"Excellent service super fast delivery and parties worked great. Way less expensive than dealership. Overall really satisfied "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges