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Product & services pricing
3.67/5
Chance of future purchase:
3.59/5
Shipping & packaging:
3.59/5
Customer service:
3.33/5
Return/Replacement policy:
3.33/5
Featured Review


Verified
5/5

2024-11-18

Awesome

"Great service, super fast shipping and extra packing to protect my order. Had a discontinued part and made my life easier. Easy to use web site."

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Verified
1/5

2024-11-18

Received wrong part completely

"I ordered a timing belt kit for a 2007 VW Beetle, which now I know doesn't even exist as it is a timing chain kit needed. This was not the problem. The problem was it took 2 days longer than expected to get the wrong part. I was sent a serpentine belt kit. I have yet to find out the return process, hoping it is a lot smoother!"


Verified
1/5

2024-11-18

OUT OF STOCK

"I ordered parts and waited for delivery, when they didn't show on delivery date and were reported as "delivered" I freaked, walked up and down the street looking for my parts to no avail! after contacting Parts Geek thru email, to discover their response, the parts I ordered were magically "out of stock", really because I immediately went back to their site and could order those same parts, of course for a lot higher price!! Really! They did return my money but the point is I needed the parts man!! ENOUGH SAID.."

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Verified
5/5

2024-11-18

Parts

"Received all parts happy with them"

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Verified
5/5

2024-11-18

Ordered a complete clutch rebuild with better parts....

"I ordered a complete clutch rebuild with better parts had an issue of missing part which was resolved fairly and reasonably fast. Finding good quality parts at a reasonable cost for a car 12 years old is tough. Parts geek came thru with OEM parts when others couldn't with shipping that took about 2 days with economy shipping to my area. Very happy..."

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Verified
5/5

2024-11-18

No issues

"Installed
Not up and running yet
"

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Verified
5/5

2024-11-18

Transmission service

"Ordered a transmission kit to replace filter, sump, and seal for my 2015 Dodge Ram 2500. Everything was in one kit and was priced far lower than any of the local big box stores.
Nothing better than working on my own truck and not having to pay an arm and leg to fix the problem.
"

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Verified
2/5

2024-11-18

Wrong part was sent from the picture posted

"It was the wrong part according to the picture was sent they sent a crimped connect I ordered the unplug connector "

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Verified
2/5

2024-11-17

Toyota injector cups

"The Cups were delivered on time but one was damaged so I ended up having to drive three hours to get the part the next day because it was needed so I threw parts geeks parts in the garbage. Their quality control was not good sending a broken part in a package. delivery and ordering was good. the dealer 1 1/2 hours away had them in stock and were cheaper.bow and package were in good shape so shipping cant be at fault"

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Verified
5/5

2024-11-17

FANTASTIC

"I had my family member to recommend this website, Not Only did the product come sooner .. It was also cheaper than the other websites. "

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Verified
5/5

2024-11-17

I wouldnt order from them if i didnt expect quality.............

"i made my order and they sent it to me"

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Verified
1/5

2024-11-17

The part was packaged in a flimsy plastic bag that had nothing to protect the car part, so it arrived broken.

"The part was packaged in a flimsy plastic bag that had nothing to protect the car part, so it arrived broken, because the part was also packaged into a thin paper carton. So, when I opened the shipping platic bag package the carton had been crushed, and the part was broken. What a joke. If this is Part Geeks idea of good service, then I guess their CEO does not care about customer satisfaction, and instead only cares about their profits and his/her paycheck of over a million dollars a year. "


Verified
2/5

2024-11-17

horrible shipping

"the third party shipper shipped it all over Oregon before I finally received my item. if parts geek had simply placed it in a padded envelope and dropped it in a mailbox I would have received it 5 days sooner. I think I will stick to Am*zon from now on"

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Verified
5/5

2024-11-17

All good!

"All went well, as expected! Thx!"

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Verified
1/5

2024-11-17

Key fob

"Well the key fob did not work for my vehicle 2011 Chevrolet Camaro. Very disappointed with this product"

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