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Product & services pricing
3.69/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.60/5
Customer service:
3.35/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
1/5

2024-03-01

Couldn't return the wrong part

"I received the wrong part for my vehicle. I ordered a side mirror for a VW Jetta, but received one for a VW Gulf. My car was in the shop for a bit. When I got it back, I tried to install the mirror, then noticed it was the wrong one. I tried to return it but was told that I couldn't because you can only return something within 30 days and it had been 40 days. The problem is that the invoice showed it was the correct part and I didn't know it was wrong until I got my car back from the shop (which was past the 30 days)."

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Verified
5/5

2024-03-01

Awesome

"Howdy, Received my part and was perfect "

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Verified
1/5

2024-02-29

If I could give zero stars I would

"They sent me the wrong item. I put in a return request, and they have the nerve to make me pay for the return. Then they say the item has to be in the package or I won't be refunded my money back. I had to open the package to see if the item fits, which it does not. I highly recommend you do not do business with parts geek, and spend your hard earned money elsewhere."

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Verified
1/5

2024-02-29

Disappointing

"First part arrived and it was wrong. I shipped it back at my expense, t;hen waited until UPS told me it was delivered. Called in, explained the problem to the order clerk and he set me up for a replacement. Replacement came Sunday by Fedex and it was wrong. Monday UPS delivered the same part. Both were shipped back Monday after noon. Both had the same purchase number, the Fedex part had a return shipping label, the other I had to pay shipping;, Called Discover and found out there had not been a refund for the original part, so froze the trasaction until this is straightened outl "

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Verified
5/5

2024-02-29

"They had the part I needed cheaper and just as good as any part store. Fast delivery."

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Verified
5/5

2024-02-29

fast and good

"good service! very fast and efficient"

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Verified
5/5

2024-02-29

The beginning

"Ordered a starter for my pickup. Great price, fast delivery, perfect fit."

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Verified
5/5

2024-02-29

Part work great !

"Arrive on time no problem with installation !"

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Verified
1/5

2024-02-29

Parts missing on arrival

"Parts missing upon arrival then I had to wait for them to receive there item back after they received the item I had to call for my refund and they said it will take 15 days to receive my money back horrible wait time just for my refund parts geek did a poor job on packaging items which caused item to fall out of the end of the box which was not taped properly "

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Verified
5/5

2024-02-29

Great company

"Parts arrive quickly and worked great"


Verified
1/5

2024-02-29

Wrong pads

"Gave wrong parts , can’t come in contact for refund "

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Verified
5/5

2024-02-29

2004 Chevy avalanche both front axles and hubs

"You could not beat the price and it was awesome without breaking your wallet. Plus it show up quick. "

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Verified
5/5

2024-02-29

Perfect fit and low price.

"All the warning lights on my 2016 Acura RDX came on. I took it to an auto parts store that read out the error code. Was a defective right rear ABS speed sensor. They didn't have the part so I looked up on line. Parts Geek had it for $17. Would have cost $50+ elsewhere. It was a perfect fit and had all the mounts in the correct positions. Took about a week to get it but I knew that I could wait. "

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Verified
5/5

2024-02-29

Part description and delivery excellent!

"The part was easy to find and as described also an exact fit - direct replacement. Delivery was earlier than the est. del. timeframe."

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Verified
5/5

2024-02-29

great service

"bought a replacement mirror.
it worked.
many thanks
"

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