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Product & services pricing
3.68/5
Chance of future purchase:
3.59/5
Shipping & packaging:
3.59/5
Customer service:
3.33/5
Return/Replacement policy:
3.32/5
Featured Review


Verified
5/5

2024-10-12

Parts delivered on time

"The shipping was as fast as Amazon and the packaging was good for the products size. Instead of wasting bubble wrap a fitting box was used to fit the parts inside. Most companies just waste material out of laziness. "

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Verified
1/5

2024-10-12

Horrible return policy

"Purchased wiper blades for 2014 Mercedes GLK350. Didn’t fit at all. Had to pay for ups shipping that cost more than half of purchase price! still waiting for refund.
Never again PartsGeek!!
"

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Verified
1/5

2024-10-12

Horrible Company

"1st time ordering. They do not package items properly for transit. If you file a claim because your item arrived incomplete or damaged, you have to call customer service so they can send you an email so you can then file the claim. Then it takes 3 business days for the"warehouse" to investigate. Meanwhile, my car is broken down and I have no parts to fix. Never ordering from here again!"

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Verified
5/5

2024-10-12

Good parts at a good price

"Bout several parts and no problems Thank you."

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Verified
5/5

2024-10-12

great product

"great product and fast shipping"

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Verified
2/5

2024-10-12

There is a serious mismatch between their great product prices and their shipping costs.

"While their product pricing seems to be relatively reasonable, in theory, the overall cost, in practice, shocks you real hard when you factor in their shipping costs. It is RIDICULOUSLY high! Partsgeek uses an independent shipping service that has no regard for REASONABLE shipping rates! Consequently, this makes it smarter to look at other shopping sources, including eBay, for better deals when possible."

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Verified
5/5

2024-10-12

Arrived on time

"I sent the address correction but got no reply. I'm guessing someone saw it and sent it to the right address. So all was well in the end. "

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Verified
5/5

2024-10-12

Good quality part

"Easy to install and Good quality "

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Verified
3/5

2024-10-11

Some parts in kit will not work

"I ordered a complete front end rebuild kit made by A Premium for a 1988 GMC g20 van and the inner tie rods cap the front end because the grease fittings are on the outside of the tie rod instead of the end. The rest of the kit fit ok. I was told by Parts Geek that there was nothing they could do because I had the kit over 30 days. Kit probably fits other vehicles fine bit not a G 10 or G20 Chevy van."

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Verified
5/5

2024-10-11

Mo717

"Item. Price. Delivery. Service. All around great. Thank you."

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Verified
1/5

2024-10-11

Improper packing. Broken part.

"I ordered over $450. in parts. A $4.73 was broken in two due to careless packing or the person that packed the order didn't know not to fold a gasket. I explained what happened to a representative through the online chat to see if they would send a replacement stating that it would cost more to return the item than what it costs and then I would be charged again for the part and shipping when reordering. I was told that I would have to go through the RMA process and lose money getting a replacement. I bought a replacement from a company that understands that you can't fold a fiber gasket without breaking it. Cost me another $10. It's not the money, just the principle! They should have taken responsible action and just sent a properly packed replacement."

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Verified
4/5

2024-10-11

I got the part

"I ordered a part. It was delivered. "

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Verified
5/5

2024-10-11

Great prices

"Part fit exactly no guessing or sending parts back used the chat box to verify Iwas ordering the correct part."

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Verified
1/5

2024-10-11

Unreliable

"Took to ling to get parts and now even though I never even opened the box I have to pay to return them so it costs me even more money "

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Verified
1/5

2024-10-11

Wrong part too bad

"Ordered a part. It was wrong. Not sure if my fault or PG. Let's assume it was mine. Tried to return part. PG offers no label for return. Shipping quote to return via UPS was $20 more than the original cost of the part. No thanks. This return policy is applicable whether or not it is your fault.
I dont ever see myself buying anymore parts from Parts Geek ever again.
"

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