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Product & services pricing
3.70/5
Chance of future purchase:
3.62/5
Shipping & packaging:
3.61/5
Customer service:
3.36/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2024-09-18

Purchases

"I have purchased from Parts Geek many times and am always pleased with both the prices and quality of the products "

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Verified
5/5

2024-09-18

Great Service !!!

"First time customer, Fantastic !! "

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Verified
1/5

2024-09-18

Horrible service/very disappointed

"I have requested to return my parts because they do not fit and I am not being able to recieve a return label. This is ridiculous to me. The brakes and rotors were never used. What is the problem? I spoke with customer service via online chat and email, sent pictures of my order not being used and still in their original state (new) and my Vin number to my vehicle and still no return label. Instead I'm getting the run around and nothing in the return policy states all this extra nonsense that's going on right now. So what, am I just gonna be stuck with parts that don't fit my car or have to pay 300 dollars to ship them back to get my money back which in turn makes no sense because I spent 300 dollars on the brakes and rotors already. I need better customer service. Asap. This is beyond ridiculous and very upsetting. "

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Verified
1/5

2024-09-18

Never came

" I never received my items
"


Verified
5/5

2024-09-18

Alternator works just great!

"Ordered one recently for my Silverado after searching through Amazon with no luck. The reviews are not good. This is a high output for all my electrical needs. I have a bit of a whine but I believe it is because of the additional amps it is cranking out. It was a snap to put in if you have a breaker bar for the tensioner and a pry bar to pry the alternator out of the mount. And I was back on the road again!"

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Verified
5/5

2024-09-18

Great Fit and Delivery Time

"I have installed 2 of my 4 items ordered and they went on easy.
It took about 7 working days to arrive... All good.

"

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Verified
5/5

2024-09-18

Great prices awesome shipping time's

"I always get what I ordered and it's always on time or earlier than expected can't ask for better than that!"


Verified
5/5

2024-09-18

"Everything went great with the delivery. Thank you!"

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Verified
3/5

2024-09-18

Not too bad...

"I ordered a replacement alternator for my 2001 Toyota Sequoia SR5 which I seen I should receive in basically 5-10 days. So roughly a two week wait. While checking out, I noticed I could pay a bit extra and have expedited shipping and it will ship even sooner, so I can fix my vehicle and get back to driving my baby girl. WELL!!!!!!! Didn't matter that I paid extra... My part didn't even ship until 4 days AFTER my purchase, and then still took over 10 days to get here, which was ridiculous. Why have me pay extra when you weren't going to hold your part of the bargain?

I rated 3 stars due to the actual part I ordered working amazingly, no issues once installed and my vehicle is back up and running, so thank you for that. I would love to rate 5 stars, but I still a bit mad about paying extra for expedited shipping and that's not what I received.

Will I order parts here again? Yes, just I won't pay extra for anything lol.
"

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Verified
5/5

2024-09-18

OLD truck parts

"It was exactly as what I needed for this old truck, thanks"

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Verified
5/5

2024-09-18

Poor service on return

"Had to return product ,I ordered the wrong part and told I had to pay return shipping. And that was $127.00 for something I paid $222.50 for."

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Verified
3/5

2024-09-18

Shipping/ paying for faster delivery

"Seems like everytime I pay for faster shipping it's actually been slower. Less updates . Not sure what's going on with the shipping and handling. Good prices for good products. Need better shipping. "

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Verified
5/5

2024-09-18

Part fit as indicated online. Much less expensive than the physical stores.

"Part fit as indicated online. Much less expensive than the physical stores."


Verified
1/5

2024-09-18

Dashboard still says my light is out (No LED bulb)

"I installed the new light, which did not come with an LED bulb, and I still get a notification on my dashboard that the bulb is still out. My lights do not blink when I lock and unlock the truck with my key fob either. Now, more then 200 dollars later and I still need to replace my headlight assembly."

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Verified
5/5

2024-09-18

Exactly what I needed

"Perfect fit for my 2000 2.0 jetta "

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