ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.70/5
Chance of future purchase:
3.62/5
Shipping & packaging:
3.60/5
Customer service:
3.36/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
1/5

2024-09-09

Wrong part

"The part ordered didn't fit. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-09

A/C compressor

"I love the price! The only complaint I have is the turn around time to get the product. My vehicle is still at the garage. So hopefully it goes on without a problem. I paid for expedite travel but I didn’t see the difference. It said 2-3 ship. It was at least 4 day even though the ticket for ship was already created. 5 star is the rate I gave because of price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-09-09

Wrong part

"Wrong part was shipped web site says it would fit and have to wait 30 days for refund. Never will shop with y'all again "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2024-09-09

Problems

"I've ordered twice from parts geek and both times it was either the wrong part or missing parts. I'm currently awaiting a refund on an 8 pcs ignition coil set. That came in missing pieces and damaged. Parts geek I'm not ordering from you ever again."


Verified
5/5

2024-09-09

Great experience

"Fast shipping and quick and easy return process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-09

Good

"Would have been better with instructions. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-09

Thanks...Parts Geek is the best!!

"Easy ordering, fast shipping, correct parts..no b.s.
Parts geek is the BEST!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-09

Part fit and arrived sooner than expected via fed ex.

"Part fit and seems good quality. Arrived sooner than expected via fed ex. I didn’t receive a tracking number so thought it wouldn’t arrive till the following week. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-09-09

I never received my package!

"I’ve waited a total of 20 days and have not received my package! At this point, I need to cancel this order"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-09

Wish for faster delivery

"For the most part I like the parts that I had already got. But the last part I got was the upper contorl arms but they were not the right ones and they took longer to get to me"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-09

Excelente servicio

"Muy recomendable. Si cumple con los envíos "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-09-09

Still have not received my order

"This has been a horrible experience. I have still not received my order and the customer service was not very helpful at all. I expected more and at this time would not recommend this company. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-09

Good price. Fast shipping

"Good price, product as described, fast shipping "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-09-09

Excellent

"Recieved in timely fashion exactly what I needed"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-08

fast shipping parts as described

"perfect fit great packaging "