ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.68/5
Chance of future purchase:
3.60/5
Shipping & packaging:
3.59/5
Customer service:
3.33/5
Return/Replacement policy:
3.32/5
Featured Review


Verified
1/5

2024-09-10

NEVER RECEIVED PARTS

"Never received the parts from UPS, although they said they delivered. So I went out and bought the stuff at the local store, I will never buy your parts again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-09-10

shipping

"other sellers offer free shipping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-09-10

Didn’t wanna accept my return now I gotta pay 159 for a Label to ship it back

"Not good I had to pay for a shipping label to return back "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-09-10

Slow customer service

"I did not need the parts so I returned them. Have yet to receive a refund."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-10

1995 Grand Marquis window motor

"This is the first time I have used parts geek and It was very good service and easy to use!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-10

Very satisfied with parts and delivery time. Couldnt ask for more.Thanks

"I ordered front end parts and was very satisfied!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-09-10

"Your website is user friendly for old ladies like me. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-10

Great service

"Good timely service at a great price. Parts fit as original and look great.

Thanks
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-09-10

Parts

"We always rely on you guys for excellent service and on time. Thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-10

All parts are fit and fast delivery

"Good quality, all part fit and fast delivery. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-09-10

Item lost

"Didn't Receive The Itemp I Ordered "


Verified
5/5

2024-09-10

I did this survey once already

"yes, good parts, quick service.. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-10

Super fast service

"Right part exact fit fixed engine code"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-09

Very Happy

"Fast shipping and product was excellent "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2024-09-09

trouble returning wrong parts

"due to trouble returning wrong parts and a lot of running around by customer service only getting one shipping lable when i needed three. will not buy from parts geek again. i will pay more and buy from local parts store that will give me better service"

Detailed Review Benchmark + -
Pricing of products and services