ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.70/5
Chance of future purchase:
3.62/5
Shipping & packaging:
3.59/5
Customer service:
3.35/5
Return/Replacement policy:
3.33/5
Featured Review


Verified
5/5

2024-08-25

Fast delivery

"Purchased 2 coil springs struts at a very good price, built by KYB. Very good quality and delivered quickly. Very happy again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-25

Hub assembly

"Parts showed up on time, great quality products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-25

Great parts for a great price

"I love using this site. You have to wait for your parts but if you plan ahead you should have what you need when you need it at a lower price then getting it from the major parts stores. I would definitely recommend this store for anyone needing quality parts. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-08-25

Great prices fast shipping.

"Great prices fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-08-25

My go to parts source.

"Great inventory, competitive pricing, fast shipping! "


Verified
1/5

2024-08-25

False advertising

"Ordered a part. Said in stock. Got an email 4 days later, not in stock"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-08-25

Returns are expensive

"Buyer beware, you have to pay for your own returns and it is way more expensive than you think! I was quoted over $200 to return something we paid less than $300 for. Buyers remorse since we bought something we actually didn't need right now... But not going to take that huge loss plus 10% restocking fee so hopefully we'll need these parts in the future. Otherwise we were happy, arrived timely. Just wish returns were covered or not so expensive! Good luck"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-24

Buy new , not refurbished!

"Bought refurbished from local parts place , it lasted 5000 miles , and my power steering always was whinny. Bought new one from partsgeeks installed it and my truck is quiet as it was when it was new . I’m sure this one will will last the test of time , it works perfectly and quite as a mouse . Very pleased "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-08-24

Says free shipping, that was a lie

"Got parts, had to pick up at post office and pay postage on an order that qualified for free shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-08-24

Competitive price and good product

"Fast and prompt delivery and good price for good and exact fit parts"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-24

Awesome Purchase

"This was a great purchase and will definitely and have definitely used Parts Geek before."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-24

a satisfied customer

" everything went great good delivery good prices on quality parts am a return customer"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-08-24

I have not get my order yet please let me know what happened???

"Please let me know what happened I have not received my order "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-08-24

Great Service at a good price

"got the right parts at a reasonable price and fast shipping ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-08-24

Great all around service

"I like how fast l got my items plus the prices are very affordable l would recommend you to everyone look forward to doing business with you for all my car and truck parts thank you getting ready to order some lights for my hummer "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process