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Verified
5/5

2023-03-05

Great inventory and fast!

"Have used them for years. Very fast and no issues with parts. "

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Verified
5/5

2023-03-03

Prompt service, fast shipping

"I asked a question, got the answer same day. Part arrived the next day (I live in the next state). Only gripe was I ordered a valve and it came with none of the rubber pieces to install it with a proper seal. My plumber ended up having to go to the hardware store. Probably more of a problem with the PART than with P4H."

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Verified
5/5

2023-02-28

FABULOUS !

"Right parts and fast....refreshing!"


Verified
5/5

2023-02-28

SlantFin Coil

"I talked to your answering service. Answered my questions, checked your inventory. You had the part. I ordered it. Was contacted by email about what was my furnace type to insure the part fit. We verified it would fit.. It was sent to me that day.. "

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Verified
5/5

2023-02-28

inducer blower

"product came in a timely manner and worked perfectly"

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Verified
2/5

2023-02-28

Out of stock not mentioned

"I ordered my NTI boiler part easy enough. My credit card was charged. Next morning I get an email that the part is backordered for 3 weeks, and if that was Ok? No, it wasn't. The Checkout process didn't show the part backordered. Also, during checkout I completed the "Additional Information" section so Parts4Heat could verify if I had the right part (I did), but nothing happened after the final button was pushed. Order was placed anyways. I placed a second order and did not complete the "Additional Information" section. That order was also placed on my CC despite the follow-up email after-the-fact requesting the information. Two orders placed, part not available in the first place, fortunately they answered my emails so that I could have my CC credited back on both orders, told them I would go find the part somewhere else. Two things to remedy this mess that cost everybody time: 1) Checkout should show inventory status (in stock, or not), and 2) the checkout process should not let an order be placed until "Additional Information" is provided. Fix those two things please for future customers."

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Verified
5/5

2023-02-27

Great parts.

"Great service and fast shipping thanks."

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Verified
5/5

2023-02-27

Excellent service, fast delivery - wish all online sellers were this good!

"Needed a pool heater temperature sensor ASAP. They not only verified that I was ordering the correct part number - they got it to me the next morning (order was placed the late afternoon the day before)"

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Verified
5/5

2023-02-27

great job

" They have all the parts I needed for my boiler, for my exact one delivery's on time."

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Verified
5/5

2023-02-25

Amazing response

"Phone support was very helpful and knowledgeable. Parts were on my doorstep in rural Canada on the second day after my order. Amazing response!"

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Verified
5/5

2023-02-24

Very hepful

"They were very helpful and informative about the pets I needed for my Boiler. I really enjoyed the interaction. "

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Verified
5/5

2023-02-24

Excellent Customer Service

"I am dealing with a boiler built by a company that is no longer in business. Parts are getting more difficult to obtain. Customer service was very helpful, providing me with the item required to make the proper repairs."

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Verified
1/5

2023-02-21

No return policy for parts?

"Unable to return an unused, unopened part adding $160 to the cost of my repair for something I didn’t even need. Thanks. "

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Verified
5/5

2023-02-21

Excellent Customer Service

"They found me a part no one else had, and allowed us to get our customer's heat back on. Great service!"

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Verified
5/5

2023-02-18

quick delivery

"easy accurate part find and quick delivery "

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