"parts person made sure that the fenwal i needed was a correct replacement for my old model. Shipped next day but my fault for not picking a quicker delivery date would recommend"
"Order processing slowly takes between 4 to 8 business days to send."
"I received the wrong part but they sent the right one in a few days. "
"Quick turnaround for parts"
"Ordered parts with overnight delivery and it came 4 days later "
"After searching for the parts we need at all local suppliers and informed manufacturer no longer deals in Canada we were recommended to Parts4Heating, they had the parts shipped it really fast priced well (although shipping was expensive) they saved the day.
will recommend and use Parts4Heating again. --Mark"
"Parts 4 Heating had the part, in stock, when all others I checked did not. Ordering was easy; they contacted me almost immediately after the order was entered to clear up one question; the same day the order was packed and shipped. Excellent service. Well Done!"
"Easy to find parts through block diagrams"
"Ordered a specific part by the correct part #, received an email asking for the model number this part was for, and then they changed the order to something completely different. What a waste of money and time for our customer who was without heat and hot water. Got the original correct part # from the boiler's manual so I know it was right and matched the model. "
"Very thorough making sure the part would work with my furnace, but the part was shipped ups and was very expensive.. the part could have easily been shipped through the mail a lot cheaper"
"Without me asking, they offered to confirm these parts are correct for my model number boiler. "
"In the past, they have been excellent for both ordering and delivery. My most recent order (167308), I am still waiting on delivery, and can not even get a status update. I emailed their help desk, but no answer. Very disappointed, order was over $2000."
"Ordered and day later said they didn't have or now when. Got from Boston gas"
“We do our best to reach out to you as soon as possible if the part you ordered will take longer to ship due to availability. We’re sorry for delivering a poor experience.
”
"parts arrived broken. still waiting to hear back from company. "
“We’re sorry that the part arrived with damage. I’ve investigated your order and we are working on resolving your order and processing your refund. ”
"We needed quick delivery and Parts were exactly what we needed to repair our boiter."
A rep from Parts 4 Heating, Parts4HeatingCraig, has responded:
“My first priority when reading your review was to get with the team here and get your order resolved and it has been shipped! We’re sorry that it has created a frustrating experience, it is our goal to provide fast and accurate service and delivery. ”