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Product & services pricing
4.44/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.35/5
Customer service:
4.41/5
Return/Replacement policy:
4.59/5

Verified
5/5

2023-02-27

The model look up is great

"Trying to find the correct magnetron for a microwave to a pain without the model lookup. It gave me the confidence to purchase the part. "


Verified
5/5

2023-02-25

Searched the internet by part number... Best price I found. Easy interface and process. Bravo!

"Searched the internet by part number... Best price I found. Easy interface and process. Bravo!"

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5/5

2023-02-24

Efficient Service & Great Responsive Customer Service

"I'd like to thank Parts Dr. for a great experience. I ordered (2/18) a bottom trim for a gas range and it got here very quickly (2/21). Unfortunately a part of the piece popped off and could not install it properly. Went through their website same day (6pm) to start a return process. Followed instructions and added needed pictures for inspection. Next morning (8am) I had an email from their representative Chris telling me it will be replaced. I wanted to find out whether it will be shipped by the end of the week and went to chat with their representative Hayden who informed me it was already shipped! Today (2/23) I received the new part, installed it, and thought about this business and how fast, effective, and on point they were. Big thanks to the whole crew for giving a good positive boost I needed by the fantastic service experience."

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Verified
5/5

2023-02-20

Y you are the best

"I love it how full thank you very much"

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Verified
5/5

2023-02-18

Speedy and accurate

"Our older jenn air control panel touch screen stopped working. I ordered the parts and within 2 days had my oven back to working. Thank you! Going to order a few other items and give my range an update. "

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Verified
5/5

2023-02-18

Super easy to find/order my part

"The site is easy to navigate and find the correct part based on a . It took me less than 1 minute to find and confirm the part I needed (using the product model number). Great pictures help to confirm it is the correct part. Competitively priced. Hopefully I won't need another repair, but if I do, I'll certainly come back to this site."

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Verified
5/5

2023-02-18

Easy!! I'm a girl and that was easy!!!

"Super perfect and easy. Thank you"


Verified
5/5

2023-02-16

Best chat support

"All my questions were answered promptly and accurately."

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Verified
5/5

2023-02-15

New client

"Fast and easy process, easy to locate correct parts. Excellent Customer Service; Bo was very courteous and helpful, took the time to answer all my questions, and stayed on the line until I completed the purchase! I was informed that if I placed my order before their shipping cut-off time (3 pm CT), it should be received within the next 2-6 days. Just placed order so I have to wait for it to arrive, hopefully within the time stipulated. In all, my experience was very positive."


Verified
5/5

2023-02-14

Simple easy

"Fast shipping options
Can look up to make sure fits ur model simple and easy check out
"

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Verified
5/5

2023-02-14

Whirlpool dryer

"Without partsdr I would have bought a new dryer long ago. These Whirlpool dryers made inthe USA are not of good quality. "

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Verified
5/5

2023-02-13

Awesome

"Awesome cool great keep being smiley"

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Verified
5/5

2023-02-12

East to use

"Thank you for having a quick easy way to get my replacement parts for my fridge. "


Verified
5/5

2023-02-11

Easy Peasy

"No problem ordering my microwave door torsion springs"

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Verified
4/5

2023-02-10

Control Panel

"Easy to find parts and order. Ordered now lest see if we receive order. Thats why I only gave 4 stars. "

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