"Great using live chat to get the correct part. I had ordered the part that I thought was correct just to find out when I received it it wasn't. I got on line and did live chat . Got the correct part ordered and found out how to return the wrong part.
It was a good Chat.
Thanks, RussT."
"Parts search was simple, once part in in the cart there is verification of the model it works on, and over night delivery made it half way across the country in 19 hrs. These folks get it done. "
"Fast, friendly and painless."
"Parts were easy to find, verifiable for compatibility with my refrigerator, and in stock. I hope it all goes together smooth."
"Very easy to find the right parts. OEM parts. Not my first time using Parts Dr. Fast shipping and no issues."
"Smooth as silk, good order system."
"I found my part easily on the site, confirmed that it was correct & got it ordered. Easy!"
"Easy to find my part. All manufacturing info included on site. "
"Terrific experience. Quickly found the gasket I sought and checkout was easy. Freezing weather may slow shipping, but weather is weather!"
"Always a good experience up "
"Found video to be most helpful and able to order the correct part made this part of the problem very understandable."
"Best price and easy process."
"I ordered the wrong part by accident and had to find a way to return it. I was fortunate in reading their return policy before hand. FWY! DO NOT attempt to use the part check that is the correct part and DO NOT throw away the original packaging. If you don’t follow their policy you won’t get a FULL reimbursement of the part you’re returning :))
I hope I do get mine, lol "
"Great company with friendly customer service"
"I have bought parts from Partsdr.com several times and they always had the best price and the service is excellent. Items normally ship same day and if there is an issue you will not find better customer service. I bought a fairly expensive part in early 2023 and the first one I received had a manufacturers defect so I contacted Partsdr, sent a few pics of the defect and they had a replacement shipped by the end of the day. When I revived the replacement UPS damaged the part and again I contacted Partsdr, sent pics and a replacement was shipped by the end of the day. You simply cannot find better service now a days!!!! You can buy from them with complete confidence that you will get the best price and service.!!!"