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Product & services pricing
4.43/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.31/5
Customer service:
4.43/5
Return/Replacement policy:
4.60/5

Verified
5/5

2022-01-25

Easy

"They have a cheaper selection than anyone else. The part came in quick and well packaged and was fast to answer any questions you may have. "

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Verified
5/5

2022-01-25

"Easy and fast. Thank you! "


Verified
4/5

2022-01-24

Good

"Good, thinking what to do"

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Verified
5/5

2022-01-24

Service seems prompt - hopefully part will will work

"We ordered what we thought was right part for our washing machine, and received the shipment very quickly. Opened the package and compared it to the original. To our consternation, even though it looked the same, the part number was one digit off! We contacted for an RMA which we received very promptly, and have ordered the part with correct part number. When it comes, we look forward to getting it installed and getting our machine working again. So far, has been a good experience working with Parts Dr!"


Verified
5/5

2022-01-24

Always a pleasure

"They always have what I need in stock, and it always arrives on time "


Verified
5/5

2022-01-23

easy to use website

"really easy website to navigate"


Verified
5/5

2022-01-23

Easy to order

"Placing order is easy, the only thing is that it can't verified that this part fit my frig. Glad I took the part number from my frig directly."


Verified
5/5

2022-01-23

Good site

"Easy to find everything good prices"


1/5

2022-01-23

Horrible Experience

"Customer services stinks, shipped wrong part twice, no number for contact. Charge to ship back their mistakes and restock fee. Zero would be a better rating. BUYERS BEWARE"

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Verified
5/5

2022-01-23

Ordering Fridge part

"Part was easy to track down with the right part number. If your unsure their is great customer service. Part arrived quick and has video for easy installation. Would order again from them"

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Verified
5/5

2022-01-22

Easy to find the part I needed.

"Easy to find what I needed."


Verified
5/5

2022-01-22

Easy and fast!

"Very easy to find the parts I needed . They were able to ship within just a few days."

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Verified
5/5

2022-01-22

Parts fit & fast shipping

"Parts fit and were here fast."

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Verified
5/5

2022-01-21

Easy ordering

"The photo/information on the part number I was looking for appeared on the site exactly as my existing part looked. Very easy to identify/confirm it was the correct part. Easy check out, reasonable price compared to other sites for the same part number. "

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1/5

2022-01-21

Misleading and rude!

"Customer service was horrible. Was told an item was in stock. Then after purchasing, somehow, the item was mysteriously broken and now was on back order. When I called, the warehouse manager would not answer as to am ETA. He was very rude and condescending. I am still waiting on a refund. Will never do business with the unprofessional group again. Buyer Beware!"

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