" you guys are excellent when it comes down to shipping you got that part right next day I'm very happy with the shipping I just had to have the time yet to put the parts on **** they look great I don't think I'm going to have any problems so you guys are great thank you so much have a good holidays in I'll definitely shopping again thank you"

"It was going to cost me $12.90 to return a $16.00 part!"

"My parts came quick, correct, and the price was less than local. "

"Excellent product , just what i needed for my car. I would use this retailer again . Products were shipped in protective wrapping for fragile items. "

"Received on schedule, well packed, and is exactly what i expected."

"bought new truck and needed accessories"

"They had just what I wanted and ordering was easy! Received my order very quickly! Very happy!"

"Perfect fit, took all of 15 minutes to change the entire light assembly. Bulbs were already installed, packaging was secure and cushioned well."

"I needed to talk to a live person at the help desk. They were great. Item arrived quick and in great shape. Fit perfectly...

Thanks, Ron Hoffman"

"The part was same as oem. Worked great without any issues."

"found parts fast. came in fast."

"I ordered headlights for my van and that was simple and fast delivered. Easy installation and fit right in."

"Upon delivery I found the six parts I had ordered loosely deposited into a large, single, unsupported cardboard box. During the transit, this box had been mangled with several gaping holes. Two lengths of packing tape were the only means that held the contents together as the driver had to drag what was left of the box to the lift gate. In this delivery, three metal parts were taped together and thrashed about freely in the box. These parts were bent and marred upon delivery. Fortunately, the other contents were somehow undamaged.
The most obvious result of poor packaging is the product damage. If the container is not durable enough to withstand the conditions faced along the supply chain, then it is likely that the product will reach the purchaser damaged, which could result in refusal of the products by the purchaser.
Poor packaging will deter customers from purchasing future products, resulting in loss of sales.

I paid $164.64 for shipping and $54.36 for handling, a total of $219.00, and 16 days of processing and delivery that resulted in product damages and possibly refusal of delivery, which would have resulted in a refund and your loss of time and profit in attempting to discount the products in order to resell.

I accepted the delivery due to the down time and schedule set-back that would have resulted in the refusal of the products, and by my ability to restore the condition of the damaged goods.

Customer service would improve if not outsourced.
The products I ordered are excellent in fit and finish.

Due to your shipping process, you have lost me as a future customer.
"

"Tool box had some minor dents that could have been prevented with better packaging."

"I was search parts to fit my vehicle and price was good"