"I was sent the wrong item and they would not exchange. The issued refund for product but not shipping and were not willing to work to get a replacement item and was just told to go purchase the item again. Which I put the correct info in there system and it was a mistake on their part and they wouldn’t fix"
"The parts I ordered were exactly what I thought they would be and fit great, but I paid for UPS shipping to my residence and was disgruntled to learn I had to travel to the post office to pick my package up. NOT COOL! "
"On 2 seperate occasions the item i wanted was described in the literature as correct were in fact not right."
"THANKS SO MUCH I RECOMMEND"
"the part that I received was not a working part and because I toke a little time to installing it they would not let me return it."
"One day late but no problem. I would use you again. Jim Product works fine."
"I had great service with Parts Train."
"I had an emergency situation come up and the representative took initiative to ensure my part was shipped the next day and item arrived earlier than expected. Will be a returning customer . Thanks again"
"I have used Parts Train many times. The merchandise is quality and arrives within a couple of days. I have never had to return anything. This is my go-to site for all of my automotive needs."
"Two weeks past from my order date of Dec. 2 and no delivery of my order. My 1st phone call (12/12/18) to check the status of my order, I was told to keep track of my E-Mail for updates. There was no confirmations on the order. My 2nd phone call, I was told I will have to wait until "January 3 (An additional 22 days). That's a long call from 3-10 days to wait. I spoke to Vince #2008. I cancelled my Order. "
"I’ll be using your service again!"
"They sent me parts for a Pontiac instead of my Corvette. "
"They have the hard to find parts at reasonable prices."
"Ordered several parts that where delivered on time. Then ordered forgotten part and was given a delivery date but item came 10 days sooner. Was able to get car repaired and back on the road quickly. "
"After lousy experiences with two other parts companies, Parts Train shipped me the right parts right away at very reasonable prices. I would not hesitate to recommend them."