"Auch a waste of time using the app. It kept giving me an error. I tried too many times too fix. Then i tried provcessjng the payment through wed. It’s such a hussle. "
"I need to try multiple times to submit my order. "
“Hi,
We sincerely apologize if you have encountered issues while placing your order.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App users, please update you App version on App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments
”
"I like everythink you got on stok . "
"I had some trouble with entering my phone number, but otherwise all good!"
"Love the affordability and cuteness"
"Was not able to add a large men's shirt because it said I exceeded the allowed amount but I only had two items in the cart "
"Super excited to order again"
"We’re doing a summer shoot and wanted something matching. Perfect place to find it "
"Always enjoy shopping at pat pat. Great service a d the value is exceptional. Can't wait to receive my order."
"Clothes look gorgeous. I hope they are as good as they look when they arrive. "
"I thought I was ordering all three items that matched….mama…mini…& mini. It was just the mama dress that was ordered. Ok fine fine so I go back to order the minis only one size is available …"
“Hi,
Thank you for your feedback. We sincerely apologize for the issue you have experienced while trying to place matching outfits. This is indeed not the kind of service we wish you to experience.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"Have ordered from before and can't wait to get order!"
"Very easy shopping obline"
"So easy to find adorable clothing! I got 18 outfits for just over $100!! use the app and check in to get discounts!! You'd be spending AT LEAST double if you were buying at a boutique or amazon!"
"It was pretty good thank you"
A rep from PatPat, PatPat., has responded:
“Hi,
Thank you for your feedback. We sincerely apologize for the inconvenience of having multiple payment errors when you have placed your order. This is indeed not the kind of service we wish you to experience.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”