"Fast service and reasonably priced"
"My granddaughter was looking at swimwear and saw this one and had to have it! She's 4!"
"Very easy to use,nice range of items. Very pleased with the website."
"Always really lovely stuff"
"Easy to place the order. And love the prices "
"Website very slow loading"
"Super easy to choose!!!!!"
"Love the outfits! Good quality fabric. Easy ordering, just a little hard once the order is placed trying to find any info."
"so far so good send quickly if you ca I need them in ten days
"
"No notice on time of delivery "
“Hi,
We sincerely apologize for the issue you have encountered
regarding your undelivered order.
We totally understand the frustrations and disappointments
you have encountered and for all the inconvenience this has caused you.
Here at PatPat, we are working hard to make sure that we are
making the greatest effort in improving our products & services by ensuring
that our customers are more than satisfied. It is imperative to us that the
slightest complaints are handled properly.
Kindly provide us more information so we can help sort out your
concern. You may also contact our Custom service team via our Chat Support or
send us an email: https://bit.ly/3NAfzeD
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments
”
"I just like what I see here"
"Took a time letting me pay"
"I could not put sizing in for sibling sets."
“Hi Meike,
We sincerely apologize for the issue you have encountered regarding your undelivered order.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
We already sent you an email in the email that you have provided. Please don't forget to check your email. You may also contact our Custom service team via our Chat Support or send us an email: https://bit.ly/3NAfzeD
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"I hope it arrives on time "
"I love the prints, but many of the family matching swimwear sets were out of stock."
“Hi Candace,
We sincerely apologize if you didn't get the products you were looking for. Please note that the supply of our products depends on our supplier. You may wait for the restocking of the item if the supplier would produce it.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App users, please update you App version on App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
A rep from PatPat, PatPat., has responded:
“Hi,
Thank you for your feedback. We sincerely apologize for the issue you experienced while trying to place an order. This is indeed not the kind of service we wish you to experience.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
We highly suggest using the online self-service for this concern. Please update your App version on the App Store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App users, please update you App version on App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”