"Love your products thanks "
"The
The site was very easy to use, I believe I will use it again in the future. I wish I could have gotten free delivery.
"
"Love all the accessories for babies."
"Your telling me do a review cause I’ve received my order… well no I’ve not received my order… "
"i bought everything from purses to matching mom and me dresses and shirts and it didnt break the bank!"
"So easy and quick to place order."
"My shopping cart erased like 3 times and the ads for the ap would not allow me to see certain items"
“
Hello,
Thank you for your feedback. We sincerely apologize for the inconvenience.
We fully understand the frustrations and disappointments you have encountered when the time that you have placed your order.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"I only received part of my order"
“Hi,
Thank you for your feedback and for bringing this to our attention.
We sincerely apologize for any confusion regarding the item you've received.
As checked, the item included in this order was in size Men: L only. Please be informed that to have a matching family outfit, a separate item for other members should be purchased separately.
Each item should be added to the cart, one of each having the corresponding size for adults and children. Kindly note that the price of the item will vary depending on the size.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"I didnt get to enter the promo code"
"Such good quality and trendy clothes for my son and myself"
"It’s was ok it would say sale and be a trick "
"Barely found baby boy matching outfits. It's unfair for them to only have baby girls. "
“Hello,
Thank you for your feedback.
We sincerely apologize for the issues you have encountered regarding the availability of our items. We are sorry to hear if you find the availability of the matching outfits for baby boys are not that too many.
Please know that our Products team keeps on updating our collection and they are sourcing the best items from different suppliers. We would advise you to please check out our website from time to time for new arrivals.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"First time so will check when received items "
"Super quality (2 years my son haven't succeeded in destroying the pants) , great packaging, fast sending, mild prices. Thank you"
"Payment is no easy to complete"
A rep from PatPat, interfocus, has responded:
“Hello,
Thank you for your feedback. We sincerely apologize for the inconvenience of not receiving your order yet
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”