"Awesome experience love it on here "
"It was fine except it would jump back to the main menu and I would loose my spot.
"
"The item I bought was supposed to be on sale. But upon checkout, no matter how many times I re-try to pay, the 'submit order' button just refuse to have any reaction. After trying for 30mins I went to bed and try purchasing again when the sale is over, then the button finally is working! Great, I missed the sale! "
"I ordered my stuff over 9 days ago and it still hasn't arrived. I feel like I've been robbed"
“Hello,
We sincerely apologize if you haven't received your order yet. We understand that as a customer, you would like to receive your order as fast as possible. We certainly do not want our valued customers face any sort of inconvenience in any way.
Upon checking, your order is still in normal transit to the destination.
You may have an option to check your order’s status here: http://www.PatPat.com/guest/orderquery. You may also learn more about our Processing and Shipping Time frames here: https://www.PatPat.com/delivery.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
”
"I received my package today. I like all my picks. Can't wait to wear them. Especially the matching outfits with my granddaughters. "
"Came later than stated but was worth the wait, all were beautiful and I can't wait to see my grandchild in them, will definitely be ordering again ."
"Great and easy service l…."
"Your website is extremely slow and keeps timing out."
“Hi,
We sincerely apologize for your experience in using our PatPat website.
Your feedback is very much appreciated and will be one of the things we will be keeping in mind, moving forward towards improving as a company.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"i love PAT PAT clothing for my grandchildren"
"Love all the styles and the quality of clothing "
"hoping to be using again for new grandchild "
"Easy to order
Love the options of payment "
"I always love shopping here for my girls. "
"Love these cute clothes for my granddaughter. Tired of shop clothes in pink and no other choice. My biggest problem is to stop selecting more and more. "
"I love the diversity of designs that PatPat offers, especially the Matching Outfits!
The service is very personalized, I had a problem with an item and I received a response in less than 24 hours."
A rep from PatPat, interfocus, has responded:
“Hi,
We sincerely apologize for your experience in using our PatPat website.
Your feedback is very much appreciated and will be one of the things we will be keeping in mind, moving forward towards improving as a company.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
”