"Love shopping here for my granddaughter "
"wouldn't use a different shipping address from billing address. wanted it to be sent to grand kids in Alberta But sent order in and now I will have to pay to forward it to Alberta Costly ."
"easy to use website and very adorable clothes"
"Redeemed 200 points for a discount. Did not show up in my cart. Asked the chat robot and they said you should see it when you proceed and hit submit. well the payment went through and no discount applied, yet when I go into my points, the 200 are gone. "
“ Hi,
We sincerely apologize for the issues you have encountered with the PatPat points. We are sorry if you weren't able to use it on your purchase. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment
”
"Was sent a discount code and when entered it a minute later was told it had expired"
“Hi,
We sincerely apologize for the issues you have encountered with the PatPat discount code. We are sorry if you weren't able to use it on your purchase. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”
"Had fun browsing and purchasing bits for the holiday season"
"I will be back Pat-Pat! Also will be reccomending you to everyone"
"Very easy to order. Clothing is all excellent quality "
"Picked items, paid, and done. Discount is great also. "
"I had to look at many different pjs before I found one that had all the sizes I needed. "
“Hi,
We sincerely apologize if you have encountered issues while placing your order. We apologize if you have issue in the available sizes in the family matching.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"I haven't had to buy baby clothes in over 24yrs. I am having my first grandchild this December and as I began to shop, I was a bit sticker shocked! Boy have baby clothes gotten expensive. A co-worker which is also a new grandma told me about PAT PAT yesterday. She told me to brace myself because it's addicting! lol, I am in love with this site already! I saved $73 on a $200 order plus free shipping!!! I already can't wait to buy the next sizes he will need. Thanks Pat Pat!! My new baby shopping site! :) "
"This site is easy to browse, select and place orders. Very user-friendly."
"never had any problem with my shopping,,,,,courier charges are little expensive if you have to buy 1 or 2 items"
"I love this site for my grandkids. Quality clothes the orders come on time"
"Super fast shipping, amazing prices and over all pretty good quality items that are unique yet trendy!"
A rep from PatPat, PatPat., has responded:
“Hi,
We sincerely apologize for the issues you have encountered with the shipping address. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern and we need your response promptly. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”