"Transaction was declined with the same card i have always used, made me miss flash sale"
"Products are so awesome. Love Patpat"
"You said buy one vet one free and that did not happened, had trouble before and thought I would try again and I'm disappointed, I like your clothes
"
“Hi,
We sincerely apologize for the issues you have encountered with the Buy 1 Get 1 promotion. We are sorry if you weren't able to use it on your purchase. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment
”
"I had difficulty when it came to pay. Not sure how or what happened but eventually I was able to complete my order. Looking forward to my first PatPat delivery."
"I have order several times from you and love your products"
"VERY GOOD QUALITY PRODUCT WITH LOW PRICE"
"Looking for girls shoes size 12 oh my!! But I found her some pretty things!!"
"I ordered a week ago to see this companies product and how fast it came and I was surprised at the quality and time frame for receiving my items. Highly recommend"
"It is easy to order, and I have loved every product I have received. "
"Falta más surtido en abrigos para niña y niño. "
"There are a lot of options for matching family Christmas Pajamas"
"I love the cute toddler clothes you have"
"Beautiful clothes, fantastic prices"
"I'm in need for information, about harmful substances in the clothes and where the clothes, are made, ind the world"
“Hi,
We sincerely apologize for the issues you have encountered with navigating the App/Website also with the product details. Don't worry, we aim that our products are mostly child friendly and harmless.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment
”
"I wanted matching family outfits and could not get a full set for a family of 4. It was mainly hard to get sizes or even availability of Womens sizes. As you will see from my order I have only been able to buy for my girls and husband and I have nothing! It's a real shame as you have a good variety of outfits but not enough stock!
Thanks
Rikta Desai"
“Hi,
We sincerely apologize if you have encountered issues with our matching outfit, We are sorry if you were having difficulty in getting the full set for family. This is indeed not the kind of service we wish to provide you.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”
A rep from PatPat, PatPat., has responded:
“Hi,
We sincerely apologize for the issues you have encountered with your card. We are sorry if there are errors using your card. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment
”