"Thank you - very helpful and very fast service related to a return that was over 30 days old and resulted in a voucher. THANK YOU"
"Is a friendy page, to see products, I love it"
"Iregistered for the newsletter to get a 10% Discount code. I entered the code about 30 minutes later and it should up that the code was not acceptable! "
"I thought to buy family pyjamas for christmas but It did not appear that the prixe was only for one and I was deceived when I received only one. I had to by 3 other ones and it's really more expensive than I wanted. "
“Hi,
We sincerely apologize for the issues you have encountered with our Family Matching Set. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”
"painless easy to navigate well worth my time. thanks
"
"Could be more focussed. When I type search for pants, all other types of clothings appear."
"Love the merchandise and prices! Site is very frustrating! No option to continue shopping so every time you want a new item you have to start all over again:("
“Hi,
We sincerely apologize for the navigating issues you have encountered with our website. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”
"Love your clothes for my grandchildren"
"I LOVE ALL THE OUTFITS FOR MY GRANDAUGHTER. EVERYTIME I SHOP I SEE SOMETHING NEW. I ONLY HATE I HAVE TO BUDGET MY SPENDING BECAUSE THERE ARE SO MANY ITEMS I WOULD GET.MISS"
"Great selection. Good estetic. "
"very simple site to order from!"
"Advertised price changed once in shipping cart"
“Hi,
We sincerely apologize if you have encountered issues while placing your order. We apologize if you have issue in applying your discount code.
We are sorry to hear that you have encountered issues regarding the prices of our items. This is indeed not the kind of service we wish to provide you.
As a growing company, we acknowledge that there are still areas to improve on. Our customers' feedback is definitely a key to knowing what those areas are so we can act on them.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"that is not my first time. I like the quality and sizes are perfect, a little big, just how I prefer them."
"I had bit of difficulty with sorting order out my email was confirmed then the website said it hadn't then the order was lost don't know if it was a internet problem but it took me 4 hrs to place the order never had any trouble with other sites "
“Hi,
We sincerely apologize if you have encountered issues while placing your order. We apologize if you have issue in applying your discount code.
We are sorry to hear that you have encountered issues in placing an order with us. This is indeed not the kind of service we wish to provide you.
As a growing company, we acknowledge that there are still areas to improve on. Our customers' feedback is definitely a key to knowing what those areas are so we can act on them.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"resonable price and good products , thank you"
A rep from PatPat, PatPat., has responded:
“Hi,
We sincerely apologize for the issues you have encountered with the dicount code. We are sorry if you weren't able to use it on your purchase. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”