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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-10-19

Excelente site

"Peças lindas e ótimos preços!"


Verified
1/5

2022-10-15

Different prices on different platforms. Chats ending quickly. Cost me 22$ to cancel order within an hr. Due to misinformation

"I was using the apple app but prices were higher then using web browser safari . So lots of back and forth .
New user I found misleading the items available for $1.44 and only allowing 1 item from all the products listed.
Sizes were not always available .
Chats for customer service are cut off , had to retry 3 times
I was charge in US$ While shopping in Canada so I immediately cancelled orders but they charged my account . I’m out of pocket 22$ for a cancellation. I have ve yet to deal with any company that charges the account and then refunds it on a very timely cancellation. They were not transparent and hard to deal with.
"


Verified
5/5

2022-10-19

Awesome

"Everything I need at my fingertip!"


Verified
3/5

2022-10-19

slow shipping

"Clothes are fashionable and good quality, but shipping is slow. "


Rep reply posted 2022-10-19
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize for the issue you have encountered with our shipping time frame. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
5/5

2022-10-18

Cute stuff!

"Different clothes than what I've seen. Very cute. Can't wait to get them. "


Verified
5/5

2022-10-18

LOVE THE PRODUCT

"ALWAYS GREAT CUSTOMER SERVICE "


Verified
5/5

2022-10-18

many selections

"nice cloths, variety of choices. payment is smooth"


Verified
5/5

2022-10-18

Very Satisfied

"The quality as well and shipping was AWESOME. Your fashions and styles are exactly what I've "


Verified
4/5

2022-10-18

Good

"I ordered in the past and liked the products."


Verified
5/5

2022-10-17

FANTASIC PRICES

"I DON'T HAVE ANY GRANDCHILDREN...BUT I ADOPT A FEW KIDDIES FROM FRIENDS...SO I SHOP FOR CUTE CLOTHES FOR THEM AND YOUR SITE SEEMS TO BE THE ONLY ONE THAT HAS WHAT I AM LOOKING FOR...THAN YOU SO MUCH "


Verified
3/5

2022-10-17

NO view of photos

"Love you site but last three times Ive visited I see 20% of images and to individually click on each item to see what it actually . Waste of time"


Rep reply posted 2022-10-18
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize if you have encountered issues while browsing our website. We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”


Verified
5/5

2022-10-17

excellent

" I love the stuff I order for my grandkids here and in Melbourne - Australia "


Verified
5/5

2022-10-17

Great Site

"It was great to see a lot of options "


Verified
5/5

2022-10-17

Makayla's Stuff

"Really easy process from start to finish"


Verified
5/5

2022-10-17

Baby Likey

"I love PatPat!!! I shop here for my nieces and nephew!!!!!"