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Product & services pricing
4.07/5
Chance of future purchase:
2.92/5
Shipping & packaging:
2.09/5
Customer service:
2.09/5
Return/Replacement policy:
3.34/5

Verified
5/5

2019-06-20

great

"great selection and service."


Verified
5/5

2019-06-20

I’m pleased

"My bedding came promptly and was in great condition. I would order from them again."


Verified
5/5

2019-06-20

Great!

"I love my new drapes. When one panel was not stitched, I let Paul’s know and it was replaced. Quality product and great customer r."


Verified
3/5

2019-06-20

Product is good, service was slow and aggravating

"I purchased 4 items 2 of which shipped and arrived immediately. The other two said they shipped but never came. After weeks, I called they were showing the items as shipped but they had not. They refunded my items and emailed saying they were discontinued. Two days later another email said they were not and to order again. I did. It says they ship within two weeks. I called and they were going to try to ship directly from the manufacturer and would call me back. No return phone call and my items didn’t ship for two more weeks! I eventually received them but it was the second week in June to get a bedspread I ordered originally in March! And it took emails and phone calls to get it so don’t be in a hurry!"

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Verified
5/5

2019-06-20

Quality products

"Beautiful quilt. Wanted the pillow shams but was unable to find them. Called then and they sent them right away. They had sold out the design but was able to get the shams. They are very accommodating. Will ship there again."

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Verified
5/5

2019-06-20

Pleasantly Surprised!

"Since this was my first time ordering with Paul's Home Fashions, I wasn't sure what to expect. I was pleasantly surprised. They sent exactly what I ordered, good quality and exceptional pricing. I will definitely be ordering again. "

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Verified
5/5

2019-06-20

Great Curtain Company

"I research everything I purchase and had to do a lot to find drapes that were a nice fabric and washable at a good price for our summer cottage. Although the color was slightly different than I pictured online they are pretty much perfect. I am very pleased and will look at Paul’s first the next time I need curtains."

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Verified
5/5

2019-06-20

Great place to look for the hard to find!

"I was able to easily locate coordinating pieces for a comforter set purchased from another vendor."

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Verified
5/5

2019-06-20

"Curtains were exceptional!! I will definitely order again from Paul’s Home Fashion!!"


Verified
5/5

2019-06-20

Looks great

"Pillow shams were a perfect match to the bedspread we bought before. All were top quality. "

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Verified
3/5

2019-06-20

Bedding purchase

"The status of the order could be better handled. I had to call and only then found out order was being held for a back ordered item. In this day, one comes to expect to have this information be readily available either at order or with shipping.
"

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Verified
5/5

2019-06-20

Great service/ wonderful bed ensemble

"Called in the order over the phone and all my questions were answered. Mailed quickly and within a week received! I love my new bed ensemble! Great quality!"

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Verified
5/5

2019-06-20

Thanks Paul’s Home Fashions! You came through major!

"Thanks for coming through with my curtains that I’ve been dying to find. You guys are amazing!"

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Verified
5/5

2019-06-20

Very satisfied with everything.

"They had just what I was looking for. Service was excellent and product is great."

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Verified
2/5

2019-06-20

"It took 2 weeks for my “in stock” purchase to be marked as shipped. And then took standard shipping times to be delivered (5-7 business days). Was not impressed. Quality is brand dependent, but very unimpressed with logistics. "