"And had to pay postage to send it back plus postage for them sending it to me. I would think someone could have seen the mistake. I know it should have been me, but it just gave me a bad feeling "
"They refunded me right away and knocked a little off of my new order!! Love this store!! Large selection of comforters!!"
"Ordered lace curtains and was very impressed with the quality and the speed in which I received them."
"This was our first order with Paul's Home Fashions and it couldn't be better. He had the best price, delivered them quickly, and they looked exactly as shown."
"Excellent price and merchandise. Just update your website for availability of product."
"Good quality arrived in a timely manner!"
"The bedspread I bought is absolutely beautiful. But before this one I bought a color that didn’t go as well in the room and sought to return it and exchange it for a different color. Returning something to this company costs a fortune."
"I ordered several items and got most but 1 thing was backordered. They were very good at keeping me informed of the status of the backordered item and it arrived earlier than expected. Love their products they are very nice quality. "
"I ordered a quilt & after I discovered how much I liked it & how well made it was, I ordered valances! I can’t explain how pleased I am with my purchase! I ordered a quilt several years ago for our boat but had to leave it when the boat was sold. I was broken-hearted but found the same one was still available when we moved into our waterfront cottage five years ago. It is on the guest room bed, still looks new after several washings & I’ve had many compliments on it. My husband (who never says a word) commented on my recently purchased quilt, to say how much he liked it & really dressed up the room. I will always look to Paul’s first for any future purchases!"
"I received my comforter over a month and a half late. After I received it, it was the ugliest comforter I have ever seen. I tried to return it only to find out they have the worst return policy known to man. I would have to pay $100+ for shipping, then they would take off 20%!!! It would cost me more the ship back the horrid comforter than keeping it. Do not recommend!"
"Everything was wonderful. Love my comforter "
"Never received my complete order and they never acknowledged I even placed it even when I emailed my order confirmation."
"Finally found drapes on Paul’s that I couldn’t live without.
Ordered and had them very quickly thereafter."
"Unfortunately, was missing brackets for decorative rod. Took another two weeks to receive missing brackets.
Time delay was a disappointment."
"I found Paul's Home Fashions with a blind Google search, seeking a nice quilt for my younger daughter. Great selection, prices quite reasonable for the quality, and great customer service. My daughter (in Durham) received the quilt (from Austin) in just three days. We were both pleased!"