ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.07/5
Chance of future purchase:
2.92/5
Shipping & packaging:
2.09/5
Customer service:
2.09/5
Return/Replacement policy:
3.34/5

Verified
5/5

2015-01-24

"Only negative was that my order was never updated online to anything but "processing". I had to contact them after seeing it in that status for over a week, and was told it can take a week to ship it. The next day I received it. The day after getting it, I got an email from Paul's that my order had shipped. They need to review how the timing gets so off in updating the order status. Very pleased with what I ordered though, and it only took a little over a week."


Verified
5/5

2015-01-22

"Great price and was shipped very quickly"


Verified
5/5

2015-01-21

"Love it really nice set recommend 100% excellent service."


Verified
5/5

2015-01-21

"Very pleased with the service and the product."


Verified
1/5

2015-01-20

"Shipped me the wrong order with someone else's phone number, name, address, email, etc printed on the paper. Was rude over email, when I could finally get to them. Mailbox was full all weekend. Never sent a return label for the other package and were rude when asked to send one. At least they haven't bugged me about the stuff. But now I have to get rid of it."


Verified
5/5

2015-01-13

"Quilt and shams were beautiful, arrived in a very timely manner."


Verified
1/5

2015-01-11

"They said the next day they cancelled the order"


Verified
5/5

2015-01-10

"I had a great experience with Paul's Home Fashions. I found what I was looking for, signed in to become a new member, paid for my items with a credit card and my items arrived as expected per the shipping guidelines. I ordered a comforter set. I like the quality of the product and am a satisfied customer. "


Verified
3/5

2015-01-07

"It is hard for me evaluate my experience since I have not yet received the product I ordered."


Verified
5/5

2015-01-07

"Paul's Home Fashions sent my order promptly and I'm delighted with both items I've received: black-out curtains and a matelasse bedskirt. The items are top-notch quality, as was the service. I highly recommend purchasing home items from Paul's."


Verified
5/5

2015-01-02

"Recieved my order in good condition and exactly as ordered without any substitutions or errors. Curtains look great. Paul's Home Fashions has a great selection of items that are unique and not the standard fare that so many other retailers supply. Thank you, Thank you, Thank you. Look forward to future shopping with Paul's Home Fashions."


Verified
5/5

2015-01-02

"Though I believe the products are a little expensive, the workman 's ship is beautiful and you do get what you pay for."


Verified
5/5

2014-12-31

"Didn't receive an invoice with my order. Would like one for my records.
Otherwise very satisfied with overall experience and plan on ordering more curtains.
Judith Radtke
"


Verified
5/5

2014-12-30

"Ordered from Paul's Home Fashions Christmas time 2013...quality of item ordered was excellent.. A return customer for 2014 and again quality and service were A+ , will definitely continue to be a return customer. "


Verified
2/5

2014-12-27

"I was informed that they did not have the merchandise in stock and it would not be sent until 2 weeks yet they took the payment out of my account"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A