"Should have known deal was too good to be true. Item was priced at 20% of what others charge and freight charge was less than 20 bucks for over 120 lbs of mechanize. Wish I had that kind of deal with UPS. When item didn't ship when advertised, customer service gave me nothing but the ole run around, blaming the factory for the delay. Said they would call me but didn't. I would avoid this company for any purchase for anything. NOT TO BE TRUSTED."
"The skillet I ordered has not been shipped. Every time I check the website, the status is "processing". I assume the item is back ordered, but there has been no communication from them at all. A simple email would have been nice. "
"Have not received item or notification of shipment. Told by other buyers that they're out of stock but vendor hasn't notified me. Took my money though!"
"You sent me a survey but I have yet to receive my refrigerator or any notification of shipping status. "
"Ordered 3 trays, said on the website they would be shipped within 2-5 days. I called and emailed 8 days later, finally got a hold of someone after calling 3-4 times, they said it would be another few days before they would get them to ship out! Cancelled order."
"great website & great service"
"Got exactly what I ordered!"
"The product took nearly two weeks to deliver without notification that it had been backordered. Otherwise, the order was fine and arrived in good condition."
"Keep up the good work :-) Would definitely order from this company again! "
"We have ordered from your company twice now and yet again we have not received what we have ordered can you please check into this. I do not have a tracking number or anything to even try to look for the parts we ordered"
"I just called to check on the shipping update since I only received the order confirmation email. No further communication. When I called the sales associate informed me that the item would not be available until June. I ordered this product on March 10. Not only that but the sale associat informed me that my credit card charge woukd take 3-5 days to return to me. I'm appalled that they would charge me for a product that they don't have in stock, much less list it on their website as being available! Never again."
"Item arrived very quickly! Easy and fast."
"The sprayers I received and installed in our deli are not to the satisfaction of our staff. The spray pattern creates a mist that wets the user.
We would like a remedy from the manufacturer. What can you provide for a solution?"
"Delivered as promised. No fuss. No muss. Good price too."
"item arrived timely...good product."