"The shipping is insane. From someone that makes crafts and sells them myself, the fact you wanted to charge double for priority shipping is a joke.. but we will see if the product is worth it"

"Website is clunky to use and delvery cost is expesive"

"Your shipping is expensive."

"Surprise shipping charge, horrible, it’s like you robbed me & I feel violated by your company!"

"Why do u charge double delivery?? That’s crazy. And I didn’t get my shipping discount that I signed up for. May be the last time I order from this company. Sorry"

"i attempted to order EST. Pub glasses and i would not allow me to proceed with a set of 2 glasses (with different messages) with anything LESS than 12 NAMES!!"

"I have been a customer for many years and will continue for years to come. I have been overly pleased with ever order I have received. Outstanding service, quality and delivery speed."

"I have ordered many personalized gifts from Personal Creations. They have all been GREAT!"

"Shipping charges are too high. You try to **** people in with a low price then gauge them on shipping :("

"Easy to order. Excellent reviews."

"Always have never had a problem —. Very reliable!! Thank Your "

"'automatic' coupon codes did not apply and excessive shipping/handling and 'care' fees only were disclosed at the final sale confirmation of sale. The necklace was exactly what I was looking for, but if it was easily available elsewhere I would certainly have chosen another site."

"Your extra fees are outrageous, even when $9.99 has already been charged, PLUS, all these ridiculous fees!! Never will order again, due to the rise in amount paid--$57.33 will all extras added in. Very BAD!!"

"expensive after shipping and handling"

"Don't add expedited shipping to basic shipping costs"