"Hidden costs until checkout such as care and handling charge plus $10 for shipping. Look for other options next time. 40 bucks is big $ for a 7 stone with baby's name"

"I have ordered items from Personal Creations before and was happy with the service and quality of the merchandise."

"Love your products.... a military discount would be wonderful!"

"I love your gifts and items and I have ordered many times however your shipping charges are extreme between special care and standard shipping.,I understand $7.99 but why an additional $3.99? I need this item express mail I do realize an additional charge but the cost is double the item. That seems extreme to me."

"Have purchased many gifts from you a& they’re all fantastic!!! All of my friends can’t believe how cute their gifts are & always ask where we got them from!!! Not to mention, delivery is ALWAYS before the expected delivery date! Thank you to all that are involved!"

"The shipping plus the handling is to expensive for both!"

"I love the personalization of items and uniqueness!"

"Confusing! You offered 20% discount in screen pop up but 15% discount was given?? Care and handling charge so really no discount realized."

"Employees are very helpful"

"I’ve ordered before and everything has been very good quality"

"The prices kept changing and were confusing. No price was listed for standard shipping."

"I love your products but I'm not thrilled with the extra expenses at checkout."

"It would be nice if there were a photo editor. I ordered a photo pillow and wanted to select one photo I had edited however it would only show 25% of that photo on the pillow and I could see no way to adjust to the round in place of the square photo I wanted. Otherwise I think it went well and appreciate the service and will recommend should someone ask."

"The fact you do not put anything indicating that your standard shipping charge is 9.99. Then for the other shipping it is above and beyond the 9.99. It is very misleading how you have it worded."

"Seemed very easy to order from. Didn't take me long at all. Picture looks cute, can't wait to get it"