"I was a little surprised to see the extra personalization charges then standard shipping charges. Even after the discounts I found my total for the two items to be overpriced."

"i HAVE ORDERED BEFORE AND EVERYTHING WAS ON TIME AND PERFECT!"

"Love your personal products"

"Shipping, taxes, fees way too high!"

"I love memorable things as keepsakes - to me it shows that you put more thought into something having it personalized."

"I've been on other sites trying to purchase the same item and they made too difficult to compete the order. Thanks."

"Almost always orders come correct and in a timely manner. Only 1 time that we had a problem with a cutting board"

"I paid $63 but the free shipping did not work"

"Every product I have ordered has been handled quickly and products are great quality."

"I have been shopping with you for many years and the products are always a huge hit with my recipients."

"I bought Christmas gifts last year and they all loved them"

"Great products, easy to customize"

"I have purchased many gifts over the years and have been 100% satisfied with every purchase."

"Your handling costs in addition to shipping and taxes is a bit too much! Other personalized sites do not charge a handling fee and they also offer free shipping over a certain amount spent"

"Excellent customer service. Items arrive by date promised."