"I find being charged for standard delivery of $14.99 plus an additional priority shipping of another $9.99 to be too expensive so I went with standard only."

"what happened to my 20% off through email? VERY frustrated about this"

"Difficulty with payment due to your website not accepting my security code, followed with frustration with rude customer service rep who was not helpful when I called for help with the online payment problem"

"I HAVE A $10 OFF AND COULDN'T USE IT WITH THE OTHER DISCOUNT SEEMS STUPID TO SEND THEM IF YOU CAN'T USE THEM!"

"I don't give gift cards. They are impersonal and show no thought involved."

"Your shipping and handling fee are very high. They almost equal the purchase price. I'd prefer a flat rate shipping ($5) and increase the prices if you need to. It's annoying to find a huge fee added at the end of the purchase.Also, I bought the same product last year and some of the lettering rubbed off."

"I think that your discounts seem great, but you charge way to much for shipping and handling. Reall, not a great deal. It used to be less expensive."

"Your stool is very nice and I have ordered one for each of my grandchildren and great nieces and nephews. I do feel that the shipping fee should be free when ordering such an expensive stool."

"I liked the look of the product and ease of the website, but until I actually get what I ordered I don't know if I will be 100% satisfied."

"shipping cost and handling fee way too much. costs more that the item I wanted"

"Reduce shipping charges for orders same address over $50. With 10 off my 67 dollar price went over 100. So 30 in tax and shipping is a but steep. I have been a customer for over 5 yrs and spent a lot every yr. I should get frequent buyer miles."

"It would be a 10 for product and speed of deliver, except that shipping and handling and such is too high. Made a $25 item DOUBLE in price."

"I can always find something personal for any occasion."

"I've ordered several gift items in the past and always have been amazed at the quality of each one. You have a customer for life!"

"Your shipping and handling prices are way too expensive..."