"I just placed the order. I have nothing to base a higher score on until I receive what I ordered. Have me fill out a survey then."

"I was unable to choose regular shipping. My only options were Express or overnight shipping which did not make me happy or an easy experience."

"I’d like to see options to customize products with my own designs or logos."

"I got something previously that was damaged slightly but it was nice enough to use."

"I wqs supposed to receive a 20% discount for signing up within 20/30 minutes, but no code sdwas shown to me to enter. Joy Reed/ Clancy Kenck"

"Fees & shipping are too much. You give a 30% off which saved me $12 then add $18 in fees & shipping. There has to be a way to cut back on such costs. Thanks."

"tried numerous times to order with 30% off and when i got ready to pay it didn't take the 30% off went back to regular price only that day emailed and someone said sorry it happened but didn't offer to give me a code for 30% off so today i got ripped off 5%"

"Don't like that you have Shipping fees and Handling fees."

"zero overcharge for shipping and then handling seriously will shop at personalization mall from now on as they are more reasonable . feels like a scam"

"I had a problem getting the discount to appear at the end. It took me 3 tries, & I did nothing different, before it worked. I was preparing to call when the screen showed the discount."

"ordered many and all are perfect"

"Shipping costs almost doubled the cost of the gift!!!"

"Easy to order. Orders have been greatly appreciated by gift recipients. Products are unique and can be found for many occasions."

"I was to pay 15.99 for the stocking on sale. I'm paying almost twice that somehow. Very shocked and feeling cheated. Putting Jack on it is supposed to be free. Live in state with no sales tax. Cannot believe 15.99 turned into 28 bucks. Loved my last stocking but can't recommend this company because of huge extra charge."

"The ordering process was extremely easy and the products I was looking for were easy to locate on site, etc."