"Well designed, easy to use website. I thought shipping and special handling was exceptionally high, almost cancelled order."

"I think your shipping rates are too high! I'd probably buy a lot more if you could combine the shipping rate for 2 or 3 items instead of individual charges! They're too high to begin with."

"I have loved every item I have purchased from you all. When I think of buying a gift online I always look at your site first. I do NOT think it is right that when i'm paying $14.99 for expedited shipping you also charge me a $7.99 standard delivery fee!!!!! That deters me from wanting to make future purchases from your company."

"nice way to personlize gift for children."

"Because it seems like you are getting a good deal until the end when you have added costs of shipping and handling and have to pay extra to get it in the two days you claim in other places on your site, ends up saving no money.Also started using personalization mall because they actually sew names in and don't just use stickers to personalize-a lot of your products won't state how product is personalized, so I deleted a lot of what I was going to purchase."

"You always have very different items. Personalization is a big plus."

"I rated on the order experience not the product as I do not have it yet. I think that it should not show two different shipping prices at the end bc it makes me feel like I paid for shipping twice. Overall an intuitive ordering process."

"I have never had a bad experience. I have absolutely loved everything I have ordered."

"Shipping and handling fees were way overcharged and I could only pay them because I had a corporate discount."

"I am a loyal customer of PC. I order Christmas ornaments every year. Great product, fast service."

"After choosing items, I refuse to pay your extremely HIGH shipping charges."

"Easy to order and coupon was available"

"2 shipping charges plus handling etc is excessive ..."

"This is the 2nd time I've ordered and I love it"

"Your products have great quality.The only negative feedback is your delivery fees are way to high specially for your existing clients."