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Product & services pricing
4.00/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.81/5
Customer service:
3.81/5
Return/Replacement policy:
3.68/5
Featured Review


Verified
4/5

2023-03-20

Fast Shipping

"Awesome selection, decent prices and fast shipping. If only their emails were slightly less annoying in terms of frequency they'd get the 5th star!"


Verified
4/5

2023-03-20

Great Service

" Way too many emails trying to push unneeded items, following my orders. I unsubscribed from the emails but still consider them when I need something."

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Verified
5/5

2023-03-20

SERVICE DOGS MEDS

"My order was correct and was received in a timely manner."

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Verified
1/5

2023-03-20

Dishonest seller. Charged different price from quoted

"They charged my credit card about $60 more than from what they quoted on the website, and from the email confirmation. If I weren't checking my credit card statements, I wouldn't have caught it, and they would have succeeded in stealing $60 from me.

When I asked PetCareRX to correct the billing, they refused. I got my money back from the credit card company eventually, but it took a few hours to write a dispute letter and attach proof.

It doesn't matter what discounts this seller lists, because they will charge you whatever they feel like. They're the only company I've ever interacted with that does this, and thinks it's no problem. Do not buy from them.
"

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Verified
3/5

2023-03-20

Long processing

"Had two items in order. Still waiting for second item"


Verified
5/5

2023-03-20

Excellent

"I trust Pet are rx for my dog's frontline and heart guard and would not go anywhere else. I never had issues with ticks or fleas not only for my current dog but for my last dog who was 15. I always used their products and never had issue. I know people who had used other products and their pet had ticks. I trust them and will continue to always order from there and all my pet needs , medications, tick and flea heart guard etc. Excellent company and product. I trust them and would not go elsewhere"

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Verified
5/5

2023-03-20

Great service and product!

"Product was sent promptly. "

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Verified
2/5

2023-03-20

Do not listen or expedite

"My dog needed her heart worm medicine by the 15th. I offered to pay expedited postage before shipped on the 10th. Received email when shipped it should be here by 15 th. Didn’t receive until after 5 on 18th. My support animal was five days late getting heartworm meds due to petcarerx not taking the time to listen to me and allow me to pay the extra money to expedite. I even paid annual fee to join. Disappointing "

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Verified
5/5

2023-03-20

Things went fast after the vet confirmed the prescription.

"Package arrived in good shape. So pleased with the service. "

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Verified
5/5

2023-03-20

Thank you for your outstanding service!!!

"I can’t thank you enough for your speedy and thorough service and for your great prices!! You have a lot of competitors beat!"

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Verified
5/5

2023-03-20

Super efficient

"Got what I needed quickly and without any issues. "


Verified
5/5

2023-03-17

Excellent service

"PetCareRX interacted with my get competently and promptly. Very efficient."

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Verified
5/5

2023-03-17

Prompt delivery

"Received pill’s earlier than due date"


Verified
5/5

2023-03-16

Excellent service.

"Product came through without problem in a timely manner."

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Verified
5/5

2023-03-15

order

"got here quickly, very happy"